Jewon Go
Summary
Enthusiastic and reliable person, currently studying English on a student visa in New Zealand. I'm going to switch to a working holiday visa in October 2024. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Barista/Customer Service Cashier
Hasamdong Coffee (Cafe)
06.2023 - 02.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Convenience Store Cashier
CU & GS (Korean Branded Store)
09.2022 - 03.2024
- Improved speed of service during busy times by quickly processing transactions without sacrificing accuracy or friendliness.
- Handled cash, credit, debit, and other payment methods securely to prevent loss or theft.
Waitress
Korean Restaurant
03.2020 - 09.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
BBA - General English & Business English
NZLC
Newzealand10.2024
Bachelor of Arts - Broadcasting And Imaging
Dongseo University
South Korea02.2023
Skills
- Customer Service
- Cleaning and sanitizing
- Adaptable and Flexible
- Problem-Solving
- Reliable and Responsible
- Dependability
Timeline
Barista/Customer Service Cashier
Hasamdong Coffee (Cafe)
06.2023 - 02.2024
Convenience Store Cashier
CU & GS (Korean Branded Store)
09.2022 - 03.2024
Waitress
Korean Restaurant
03.2020 - 09.2020
BBA - General English & Business English
NZLC
Bachelor of Arts - Broadcasting And Imaging
Dongseo University
Similar Profiles
CHIRAG AHIRCHIRAG AHIR
Shop Owner at CafeShop Owner at Cafe
Daria BondarenkoDaria Bondarenko
SMM manager at CafeSMM manager at Cafe
Taylah LomasTaylah Lomas
Front of House Employee at CafeFront of House Employee at Cafe
Joseph KohJoseph Koh
Barista/Customer Service Cashier at DeClieu Coffee & SandwichBarista/Customer Service Cashier at DeClieu Coffee & Sandwich
Katherine CordovaKatherine Cordova
Barista/Customer Service Cashier at PumpHouse Coffee Roasters And CafeBarista/Customer Service Cashier at PumpHouse Coffee Roasters And Cafe