JEYANE RATHAN
Onekawa
Summary
I am a dedicated banking professional with16 years of experience in Banking Industry, Data Entry specializing in customer service, financial operations, and branch management. Over the years, I have developed strong expertise in handling diverse banking services, fostering client relationships, and ensuring operational efficiency. I am committed to delivering exceptional service and contributing to the growth and success of my organization.
Overview
16
16
years of professional experience
Work History
Administration Assistant
People’s Bank, Sri Lanka
01.2020 - 01.2024
- Reporting and Documentation: Prepare financial reports, maintain accurate customer records, and ensure timely submission of all necessary documentation for internal reviews and audits
- Customer Relationship Management: Develop and maintain strong relationships with individual and corporate clients
Customer Service Representative
People’s Bank, Sri Lanka
01.2012 - 01.2020
- Cross-Selling: Identifying customer needs and offering relevant bank products and services to improve customer satisfaction and enhance bank revenue
- Record Keeping: Maintaining accurate records of transactions and ensuring smooth financial operations within the branch
Data Entry Clerk
No Limit, Colombo, Sri Lanka
01.2008 - 01.2012
- Accurately inputting, updating, and maintaining data in company databases and software
- Reviewing and correcting errors in data entries to uphold data integrity
- Managing and organizing electronic and physical files for quick retrieval
- Preparing and compiling reports based on the entered data
Education
Diploma - Banking & Finance
Institute of Bankers of Sri Lanka
01.2019
Bachelor of Business Administration - undefined
Eastern University
01.2018
Skills
- Customer Service
- Communication
- Problem Solving
- Negotiation
- Critical Thinking
- Leadership
LANGUAGE
English
Tamil
Timeline
Administration Assistant
People’s Bank, Sri Lanka
01.2020 - 01.2024
Customer Service Representative
People’s Bank, Sri Lanka
01.2012 - 01.2020
Data Entry Clerk
No Limit, Colombo, Sri Lanka
01.2008 - 01.2012
Bachelor of Business Administration - undefined
Eastern University
Diploma - Banking & Finance
Institute of Bankers of Sri Lanka
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