Jhalak Chadha

• Provided exceptional customer service to passengers during boarding, disembarking, and any necessary assistance throughout their time at the facility.
• Towed aircraft to gates and hangars using tractors and other vehicles.
• Assisting pilot in command to ensure timely departures on various tasks such as refueling, baggage handling, and aircraft cleaning.

• Accurate use of processes and systems and exact daily accounting and accuracy with client payments, cash handling, daily banking and financial balances.
• Receive inbound telephone calls, web and email requests from customers in relation to enquiries and/or bookings of product range.
• Transferring clients using company vehicles.
• Conducting passenger safety briefings clearly and confidently.
• Accurately preparing passenger manifests and conducting weight and balance calculations for the flights.
• Strong product knowledge and confidence in selling tours to clients.
• Ability to contribute positively in a team environment; strong team player.
• Flight following and maintaining essential radio communications with the pilots.
• Keep clean and tidy all company facilities including vehicles, aircrafts, ablution facilities, hanger, customer area and staff amenities and common areas.

FLYING EXPERIENCE

Total - 212 hrs

R22 - 121.5 hrs

Cabri G2 - 87.8 hrs

R44 - 2.7 hrs