Jhanine Martin Baruela
Caloocan City,Philippines
Summary
Accomplished Senior Court Record Analyst at SAS Data Retrieval, adept in data analysis and team collaboration, significantly improved client satisfaction by enhancing background screening accuracy. Leveraged analytical thinking and organizational skills to manage high-volume caseloads, achieving a notable reduction in report turnaround time. Excelled in continuous improvement, demonstrating exceptional multitasking abilities and communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Court Record Analyst
SAS Data Retrieval
07.2022 - 06.2024
- Ensured accurate record-keeping by meticulously reviewing and maintaining court documents.
- Implemented multi-tasking strategies to handle high-volume caseloads efficiently without sacrificing accuracy.
- Performed quality assurance reviews of completed background checks to verify accuracy while identifying areas for improvement in future screenings.
- Improved client satisfaction rates by delivering timely and accurate background screening results.
- Reduced turnaround time for report completion with consistent attention to detail and prioritization of tasks.
- Conducted comprehensive criminal record searches to provide clients with accurate risk assessments of potential employees or tenants.
- Collaborated with team members to identify best practices in background screening procedures, resulting in a more effective process.
- Enhanced accuracy of background screening reports by conducting thorough research and verification processes.
- Managed high-volume caseloads effectively by remaining organized, focused, and adaptable under pressure in a fast-paced work environment.
- Report court documents and criminal records
Appraiser /Transcriptionist
CyberSoftBPO
03.2017 - 07.2022
- Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
- Produced reports with detailed valuations.
- Transcribed reported photos, receipt, and documents
- Supported fellow appraisers in developing their skills through mentorship and collaboration initiatives.
- Enhanced appraisal accuracy by conducting thorough research and utilizing industry-leading tools.
- Completed data entry tasks with accuracy and efficiency.
- Maintained strict adherence to client confidentiality by securely handling sensitive documents and audio recordings.
- Enhanced transcript accuracy by meticulously proofreading and editing transcriptions for grammar, punctuation, and formatting.
Office Clerk
BDO Unibank
07.2016 - 03.2017
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
BBA - Human Resources Management
Global Reciprocal Colleges
Philippines03.2016
Skills
- Analytical Thinking
- MS Excel
- Team Collaboration and Leadership
- Documentation And Reporting
- Data Research and Validation
- Continuous Improvement
- Issue Identification
- Data Analysis
- Multitasking Abilities
- Excellent Communication
- Task Prioritization
- Organizational Skills
- Time Management
Certification
- [National Certificate II in Caregiving], [TESDA]
Timeline
Senior Court Record Analyst
SAS Data Retrieval
07.2022 - 06.2024
Appraiser /Transcriptionist
CyberSoftBPO
03.2017 - 07.2022
Office Clerk
BDO Unibank
07.2016 - 03.2017
BBA - Human Resources Management
Global Reciprocal Colleges
- [National Certificate II in Caregiving], [TESDA]
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