Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JIA XIN NG

Auckland

Summary

Developed extensive customer service and sales skills in fast-paced retail environment, seeking to transition into new field. Expertise in handling transactions, managing inventory, and resolving customer issues. Committed to leveraging transferrable skills to contribute effectively in new role.


Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in customer service role.

Overview

3
3
years of professional experience

Work History

Sales Assistant

Zara
02.2022 - 06.2023
  • Greeted customers and provided assistance with product selection
  • Assisted in creating displays to promote products
  • Organized stockroom shelves, racks and bins according to store layout and product categories
  • Assisted customers with returns, exchanges and refunds

Hospitality Worker

Hollywood bakery
09.2020 - 02.2022
  • Greeted customers and provided them with menus
  • Assisted in seating guests and ensuring they were comfortable
  • Answered questions regarding menu items, special offers and other restaurant information
  • Took orders accurately and communicated them to the kitchen staff promptly

Education

Bachelor of Commerce - Accounting and Commercial law

University of Auckland
05.2025

Skills

  • Complex Problem-Solving
  • Processing payments
  • Stock management
  • Decision-Making
  • Meeting Sales Goals
  • Microsoft Teams
  • Multitasking
  • Excel

Languages

Chinese (Mandarin)
Chinese (Cantonese)
English

Timeline

Sales Assistant

Zara
02.2022 - 06.2023

Hospitality Worker

Hollywood bakery
09.2020 - 02.2022

Bachelor of Commerce - Accounting and Commercial law

University of Auckland
JIA XIN NG