Jiae Choi
Auckland
Summary
Diligent Food Service worker with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.
Overview
15
15
years of professional experience
Work History
Cook
Smart Sushi
12.2023 - Current
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cook
Johnny's Steak House
05.2022 - 06.2023
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Transitioned between breakfast and lunch service.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Cook
Donburi I
07.2021 - 05.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Distributed food during busy peak periods to drive customer satisfaction.
Front of House Staff Member
JJ Sushi
10.2020 - 07.2021
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used coordination and planning skills to achieve results according to schedule.
- Served meals/drinks to customers.
- Welcomed customers.
Sales Associate
Jaeger Le-Coultre
03.2013 - 02.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed, marketed and sold full range of products and support services.
- Maintained records related to sales, returns and inventory availability.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Table Games Dealer
Paradise Lotte Casino
05.2009 - 02.2011
- Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
Education
General English - Language
Dominion English Schools
Auckland, AUK08.2020
Casino Management - Hospitality Administration And Management
Jeju Tourism University
Jeju - Korea02.2010
High School Diploma - Hospitality
Hongik College
Seoul - Korea02.2008
Skills
- Food Preparation and Safety
- Order Delivery Practices
- Food Plating and Presentation
- Cleaning and Organization
- High-Volume Production Capabilities
- Guest relations management
- Adaptability
- Excellent work ethic
Referees
Julian Sanchez, Recruitment Partner, Auckland Mobile: 0224910090.
Miran Kim, Early Childhood Education teacher, Auckland Mobile: 021 081 52325.
Timeline
Cook
Smart Sushi
12.2023 - Current
Cook
Johnny's Steak House
05.2022 - 06.2023
Cook
Donburi I
07.2021 - 05.2022
Front of House Staff Member
JJ Sushi
10.2020 - 07.2021
Sales Associate
Jaeger Le-Coultre
03.2013 - 02.2020
Table Games Dealer
Paradise Lotte Casino
05.2009 - 02.2011
General English - Language
Dominion English Schools
Casino Management - Hospitality Administration And Management
Jeju Tourism University
High School Diploma - Hospitality
Hongik College
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