Summary
Overview
Work History
Education
Skills
References
Skills
Timeline
Generic

Jibin Chacko

Nukuhau,Taupo

Summary

I am a professional and organized individual who has excellent engineering, manufacturing and management skills and can work unsupervised. I can exercise good judgment, show initiative and accountability to the task at hand. I cope well with pressure and look at new opportunities as new challenges. I am skilled and experienced in leading-edge engineering principles, tools, and practices, with emphasis on designing, building, and testing of mechanical systems. I am proficient in the use of various automated solutions including current releases of AutoCAD and SolidWorks. I have a genuine enthusiasm to reach and exceed my targets and find motivation from working under pressure and deadlines. I take pride in my work and I am always looking for opportunities to improve my performance. Skilled Timber Machinist with background in operating, maintaining and adjusting woodworking machinery. Experience includes cutting, planning, shaping and sanding timber to the required specifications. Strengths include precise measurements, understanding blueprints and schematics, as well as strong emphasis on safety procedures. Previous work resulted in improved efficiency of operations while reducing material waste.

Overview

5
5
years of professional experience

Work History

Timber Machinist - Level-2

Tenon - Taupo Mill & Mouldlings Plant
Taupo, Taupo
01.2021 - Current
  • Set up and adjust machines to ensure optimal performance.
  • Operate saws, routers, lathes, planers, sanders, jointers and other woodworking machinery to produce timber products.
  • Perform regular maintenance on machines to keep them in good working order.
  • Read and interpret blueprints or drawings to determine the specifications of the product being manufactured.
  • Sort, stack, and grade timber.
  • Trim timber pieces to a standard length
  • Record timber sizes and grades and the amount of timber in the yard
  • Design and make templates and knives.
  • Check and maintain equipment
  • Clean the work areas and equipment
  • Package and wrap timber for delivery

Customer Service Representative

Z Service Station Tauhara
Tauhara, Taupo
10.2022 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

DELIVERY EXPERT

Domino's Pizza Koutu
Rotorua, Rotorua
01.2020 - 01.2021
  • Directly interacted with customers to deliver mail, packages and ordered goods
  • Safely loaded items into delivery vehicle to minimize damage while in transit
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Informed customers of discounts, special offers and programs to enhance customer experience
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order
  • Submitted receipts and money received from deliveries at end of each shift
  • Communicated customer complaints, requests, and feedback to company management for swift resolution
  • Completed on-time deliveries by choosing best and most efficient routes
  • Verified load against delivery ticket before beginning of every delivery

Education

Applied Management - Wood manufacturing

Toi-Ohomai Institute of Technology
Rotorua, New Zealand
01.2020

Bachelor of Engineering - Mechanical

Yenepoya Institute of Technology
01.2013

Skills

  • Highly organized
  • Computer literate
  • Time Management
  • Fast and efficient
  • Team player
  • Customer service skills
  • Communication skills
  • Hardworking and reliable
  • Using initiative
  • Fast learner
  • Attention to detail
  • Multitasking
  • Self-motivated
  • Problem solving skills
  • Ability to work under pressure
  • Excellent interpersonal skills
  • Professional
  • Task orientated
  • Conflict resolution
  • Empathy
  • Machine operation
  • Quality control

References

Available on request

Skills

CADD, AUTO CADD, Creo, Highly organized, Computer literate, Time Management, Fast and efficient, Team Player, Customer Service skills, Communication skills, Hardworking & Reliable, Using initiative, Fast learner, Attention to detail, Multitasking, Self-motivated, Problem solving skills, Ability to work under pressure, Excellent interpersonal skills, Professional, Task orientated, Conflict resolution, Empathy

Timeline

Customer Service Representative

Z Service Station Tauhara
10.2022 - Current

Timber Machinist - Level-2

Tenon - Taupo Mill & Mouldlings Plant
01.2021 - Current

DELIVERY EXPERT

Domino's Pizza Koutu
01.2020 - 01.2021

Applied Management - Wood manufacturing

Toi-Ohomai Institute of Technology

Bachelor of Engineering - Mechanical

Yenepoya Institute of Technology
Jibin Chacko