Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
DeliveryDriver

Jiecai Zhang

Wellington,WGN

Summary

Dynamic and results-driven professional with a positive attitude and strong customer service skills, honed as a Delivery Driver at Uber Eats. Proven ability to manage multiple deliveries efficiently while fostering teamwork and collaboration. Committed to safe driving practices and enhancing customer satisfaction through timely and accurate service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Delivery Driver

Uber Eats
07.2024 - Current
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.

Warehouse Supervisor

ECLY Limited
10.2022 - 05.2024
  • Managed documentation for inbound and outbound shipments, maintaining regulatory compliance.
  • Supported continuous improvement efforts by participating in warehouse process analyses and recommending changes as needed.
  • Participated in safety meetings to reinforce the importance of workplace safety protocols among the team members.
  • Coordinated staff schedules for optimal coverage during peak periods and minimized overtime costs.
  • Handled employee performance evaluations, providing constructive feedback for professional growth opportunities.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.

Delivery Driver

RNC Limited
03.2017 - 02.2022
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
  • Ensured accurate documentation of all necessary paperwork required for each delivery, including signatures and proof of delivery slips.
  • Fostered positive working relationships with regular customers.

Chef

Metro Mirimar Seafood
11.2014 - 12.2016
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Followed recipes and instructions to achieve quality and presentation standards.
  • Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.

Education

Associate of Arts - Environmental Art Dedign

Nan Hua College of Industry And Commerce
Guangzhou China
07-2005

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Safe driving

Certification

  • [Area of certification] Training - [Timeframe]

Languages

English
Professional Working

Timeline

Delivery Driver

Uber Eats
07.2024 - Current

Warehouse Supervisor

ECLY Limited
10.2022 - 05.2024

Delivery Driver

RNC Limited
03.2017 - 02.2022

Chef

Metro Mirimar Seafood
11.2014 - 12.2016

Associate of Arts - Environmental Art Dedign

Nan Hua College of Industry And Commerce
Jiecai Zhang