Jie Ru, Huang (Ruby)
Taiwan
Summary
Reliable Housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Housekeeper
Rosewood Matakauri
12.2023 - 03.2024
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Housekeeper
Rosewood Cape Kidnappers
09.2023 - 12.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Housekeeper Coordinator& Housekeeper
Silks Club
09.2017 - 05.2023
- Monitor and control service order dispatching 147 rooms for the housekeeping department.
- Received VIP, diplomatic allies's president and success to provide better service.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Training more 5 new employees about housekeeping, coordinator and runner.
- Maintain effective record and filling systems; completing all administrative reports accurately and in a timely manner.
- Performing various cleaning duties in instances of staff shortages.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Front Desk-Receptionist
Single Inn
01.2017 - 08.2017
- Assist opening ceremony, prepare material and guidelines.
- Greeting, Check-in and check-out guests when they arrive and leave the premises.
- Distribute keys and room assignments, and record credit card/guest account information.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Housekeeper
Presidents View Resort
06.2016 - 09.2016
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
Hotel Management
National Kaohsiung University of Hospitality And Tourism
Kaohsiung06.2016
Skills
- Restroom detailing
- Laundry Management
- Infection Control
- Window Cleaning
- Cleaning techniques
- Cleaning and organizing abilities
- Quality Assurance
- Teamwork
Strengths
Independent, Positive thinking, Ability to learn quickly and adapt to fast-paced environment,
Computer skills: English Speed Typing 58 WPM, Word, Excel,
Personal Information
- Date of Birth: 10/12/1993
- Gender: Female
- Nationality: Taiwan
Certification
- Employee of the month award, Rosewood Capekidnappers - OCT 2023
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Housekeeper
Rosewood Matakauri
12.2023 - 03.2024
Housekeeper
Rosewood Cape Kidnappers
09.2023 - 12.2023
Housekeeper Coordinator& Housekeeper
Silks Club
09.2017 - 05.2023
Front Desk-Receptionist
Single Inn
01.2017 - 08.2017
Housekeeper
Presidents View Resort
06.2016 - 09.2016
Hotel Management
National Kaohsiung University of Hospitality And Tourism
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