Jihee Jeong
Auckland
Summary
“Be the best person in providing personalized customer service—someone who makes them want to return and become regulars.”
I am highly motivated to learn new knowledge, develop new skills, and seek opportunities that foster both personal and professional growth. Moving abroad alone as a teenager shaped me into an adaptable and open-minded individual, allowing me to thrive in diverse work environments.
With experience in hospitality, teaching, and pharmacy, I discovered my passion for educating others—a skill essential to pharmacy practice, where patient education is key. Working in the fast-paced restaurant industry sharpened my efficiency, accuracy, and ability to perform under pressure.
Helping others is incredibly rewarding to me, and I have a strong desire to be a community pharmacist who brings healing and compassion, supporting patients both physically and emotionally on their medical journey.
Overview
7
7
years of professional experience
Work History
Private Language Tutor
One-on-One Private session
07.2024 - Current
- Provided instruction in grammar, pronunciation, vocabulary, and conversation skills in the Korean language.
- Developed individualized presentations and assessments based on students' levels and their progress.
Private University Tutor
One-on-One Private session
03.2022 - Current
- Developed personalized tutoring strategies to improve students' academic performance in university courses such as Chemistry, Biology, and Pharmacy.
- Assisted students with study techniques, time management strategies, and supporting mental well-being.
Student Peer Mentor
APSA
02.2023 - 11.2024
- Supported junior pharmacy students to ensure they feel heard, connected, and receive emotional support while being in pharmacy school.
- Provided tailored advice to students based on my personal experience, as well as my trials and errors.
Pharmacy Assistant
All Seasons Pharmacy
Auckland
07.2023 - 05.2024
- Assisted pharmacists in dispensing medications in a high-volume pharmacy with repeat prescriptions from regular customers, alongside new prescriptions, requiring efficiency, accuracy, and the ability to work under pressure in a fast-paced environment.
- Provided patient-tailored recommendations and advice on OTC medicines and herbal products to customers.
- collaborated with various experienced pharmacists in providing the best patient-centred counselling to patients
Pharmacy Assistant
Mount Albert Village Pharmacy
Auckland, Mount Albert
07.2022 - 05.2024
- Prepared blister packs for rest home patients in a timely manner for their long-term medical conditions.
- Became familiar with how to use TONIQ software to support an efficient working environment.
Food Waitress
At Korean, Chinese and Japanese restaurants
01.2020 - 02.2022
- I was in charge of the whole front of house, serving the high volume of customers, and being a cashier, which required multitasking skills.
- Provided excellent customer service by anticipating the needs of customers, and addressing customer complaints in a professional manner.
Teaching Assistant Volunteer
Korean Education Centre
Auckland CBD
02.2018 - 02.2019
- Assisted teachers with preparing lesson plans and materials for classes.
- Assisted students with any questions or help in understanding concepts during the class, which depends on individualised levels.
Education
Bachelor of Pharmacy Part IV -
University of Auckland
Grafton, NZBachelor of Science - Chemistry & Pharmacology
University of Auckland
Auckland, NZInternational Baccalaureate (IB) -
ACG Parnell High School
ParnellSkills
- Leadership
- Teamwork
- Time management
- Flexibility
- Communication
- Optimism
- Open-minded
- Customer service and rapport
- Bilingual (Korean and English)
Affiliations
- Grassroots Representative at APSA 2024, advocating rural health in NZ
- Team Leader at Rural Health Careers Programme, promoting rural health careers in NZ
- Class Representative in Chemistry and Chinese course
- Peer Mentor at APSA Peer Mentoring Programme (since 2023)
- Annual volunteer at Free Mock MMI for 1st year Biomed students (since 2021)
Accomplishments
- 2015 Science Fair Special award
- 2015 Daffodil Day Donation (Cancer society fundraiser)
- 2016 Jennian Homes half marathon
- 2016/2017 Market day SPCA donation
- 2016 Far North Science & Technology Fair Gold Award (Scholarship $200)
- 2016/2017 University of Otago Junior Mathematics Competition Top 10
- 2016 Middle School Speech Competition Special Award
- 2016 Northland Mathematics Competition as a school representative
- 2017 Business Challenge Young Enterprise programme
- 2017 40 Hour Famine World Vision (9-11th June 2017)
- 2018 Cultural Safety Society Club - to hold some cultural events which would help overcoming the language and cultural barriers between different ethnicities
- 2018/2019 Annual Tree Planting in North Island
- 2019 Part-time Librarian
- 2019 Blind Foundation Guide Dogs Donation: Red Puppy Appeal
- 2019 City Mission Donation
Timeline
Private Language Tutor
One-on-One Private session
07.2024 - Current
Pharmacy Assistant
All Seasons Pharmacy
07.2023 - 05.2024
Student Peer Mentor
APSA
02.2023 - 11.2024
Pharmacy Assistant
Mount Albert Village Pharmacy
07.2022 - 05.2024
Private University Tutor
One-on-One Private session
03.2022 - Current
Food Waitress
At Korean, Chinese and Japanese restaurants
01.2020 - 02.2022
Teaching Assistant Volunteer
Korean Education Centre
02.2018 - 02.2019
Bachelor of Pharmacy Part IV -
University of Auckland
Bachelor of Science - Chemistry & Pharmacology
University of Auckland
International Baccalaureate (IB) -
ACG Parnell High School
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