Customer Satisfaction & Operations: Excelled in enhancing customer satisfaction and streamlining operations, demonstrating adaptability and a strong team player attitude.
Payment Processing & Team Communication: Skilled in payment processing and fostering effective team communication, significantly contributing to operational excellence and building employee trust.
Organisation & Dependability: Organised and reliable, with a proven ability to manage multiple priorities whilst maintaining a positive attitude. Willing to take on additional responsibilities.
Overview
5
5
years of professional experience
Work History
Assistant Accountant
Consol Accounting Limited
04.2021 - 08.2024
Collaborate with Financial Managers and other team members to successfully execute various accounting tasks.
Manage payroll activities and release salaries.
Verify payments and deposits made through the company account and coordinate with the bank.
Reviewed general ledger entries and assessed accuracy.
Swimming Instructor
KO INTERNATIONAL LIMITED
01.2020 - 03.2021
Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
Taught daily swim instruction to students varying in ages and skill levels.
Collaborated with colleagues to develop comprehensive swim programs for participants of all ages and skill levels.
Adapted teaching techniques to different learning styles.
Front of House
Tokyo Express Restaurant
03.2020 - 12.2020
Enhanced customer satisfaction by efficiently managing front of house operations and maintaining a welcoming atmosphere.
Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
Streamlined communication between front-of-house and kitchen staff to minimize errors and delays in food service.
Provided clear communication between kitchen staff and front-of-house employees for seamless service execution.
Ensured compliance with local health codes and safety regulations in all front of house areas.