Jill Veletaloola

Sales Services Co-Ordinator

Humes Pipelines

Mt Wellington, Auckland

07.2022 - Current

Monitored emails, sorted mail and distributed correspondence accordingly.
Managed office supplies inventory and placed orders when necessary.
Answered incoming calls and responded to customer inquiries.
Provided general administrative support to staff members.
Maintained filing system for important documents such as contracts and invoices.
Responded promptly to customer complaints in a professional manner.
Performed data entry tasks into computer databases from paper documents.
Ensured compliance with health and safety regulations within the office environment.
Served as the primary point of contact for external stakeholders, including clients and partners.
Facilitated communication between departments to support project completion and goal achievement.
Answered telephones to take messages or redirect calls to appropriate colleagues.
Analyzed operational processes and recommended improvements to enhance efficiency.
Oversaw inventory management, including ordering office supplies and equipment maintenance.
Followed up with customer accounts to resolve unpaid or past due accounts.
Negotiated contracts with vendors and service providers to optimize costs and efficiency.
Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
Checked office stock to determine supply levels and maintain inventory.
Coordinated with IT department to resolve technical issues and maintain computer systems.
Improved office organization by developing filing system and customer database protocols.
Identified needs of customers promptly and efficiently.
Assessed company operations for compliance with safety standards.
Determined consumer needs to provide products and services appealing to larger market.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Maintained positive working relationship with fellow staff and management.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Set specific goals for projects to measure progress and evaluate end results.
Cross-checked order forms against actual products received or sent out for accuracy.
Received and processed incoming orders, ensuring accuracy of information.
Collaborated with other departments to coordinate product delivery schedules.
Assisted in developing strategies for improving efficiency of daily operations.
Used hand pallet truck to transport heavy material within the facility.
Organized materials on pallets according to size, weight, and type of item.
Packed goods for shipment, including labeling boxes and preparing shipping documents.
Managed weekly cycle counts to ensure accurate inventory levels are maintained.
Performed daily cycle counts to ensure accuracy of inventory records.
Inspected returned merchandise for damages before restocking shelves properly.
Organized warehouse racks to ensure efficient storage of goods.
Verified stock inventory levels and maintained records of items shipped and received.
Reported any damaged items or discrepancies in shipments to supervisor immediately.
Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
Inspected and moved products to designated areas in warehouse.
Used pallet jacks to move items to and from warehouse locations.
Coordinated with the shipping department to schedule pick-ups and deliveries.
Lifted materials of varied weights on regular basis.
Worked additional hours and shifts to meet tight deadlines during peak periods.