Jina Camille De Jesus
1/7 Carbine Road Mount Wellington,AUK
Summary
Customer Service Representative, Sales Executive, Visual Merchandiser, Coordination &Administrator Ten years of commended performance in key customer care support, sales, and administration. Administration. Secretarial. Customer Service. Sales Executive To work in a multi-cultural organization that utilizes an excellent communication and interpersonal skills in a highly sophisticated atmosphere and offers an opportunity for advancement.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
Ikano
10.2021 - 07.2023
- Resolved customer queries using active listening and problem-solving skills.
- Worked flexibly across multiple customer access points.
- Verified and updated customer information in company databases for billing, order processing and delivery purposes.
Oral B & CrestPromoter
TAD Network
09.2019 - 12.2019
- Evaluate client oral care condition
- Discuss available treatment and determine which products will improve clients oral care.
Steadler Promoter
QM International
08.2019 - 09.2019
- Responsiblefor attracting new customers and helping the company reach revenue targets
- Typical activities listed in a Sales Promoter resume are making product presentations, approaching potential customers, answering to questions, and understandingcustomer needs and worries
Technical Assistant
Commtrend Construction Corporation
02.2012 - 11.2012
- JobRole: -Support to assure the developments of the customer's business
- The basic tasks of the technical assistant are to give advice, training and assistance for the installation, maintenance and functioning of business software and equipment.
Receptionist/Admin Staff
Alcatel Lucent Philippines
05.2011 - 02.2012
- Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail
- Mail also schedule meetings and travel for executives.
Private Secretary
Bureau Internal Revenue, RDO, Navotas Cities, JobRole
09.2010 - 01.2011
- Devising and maintaining office systems, including data management and filing arranging travel, visas and maintaining diaries and making appointments; dealing with incoming email, faxes and post, often corresponding on behalf of the manager; carrying out background research and presenting findings; producing documents, briefing papers, reports.
OXYGEN Cashier/ Sales Staff
SM North Edsa, PENSHOPPE
02.2008 - 08.2010
Cashier/Sales Staff
SM San Lazaro
03.2007 - 01.2008
Cashier/Sales Staff
SM North Edsa, JAG PHILIPPINES
07.2006 - 02.2007
Sales Staff
Ever Grand Central Caloocan
02.2006 - 07.2006
- Maintains an awareness of all promotions and advertisements; Assists in processing and replenishing merchandise and monitoring floor stock
- Assist in floor moves, merchandising, display maintenance, and housekeeping
- Help customers in locating merchandise; Assist in completing price changes within the department
- Communicate customer requests to management
- Participate in year-end inventory and cycle counts
- Assist in ringing up sales at registers and bagging merchandise
- Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
- Any other tasks as assigned from time to time by any manager.
Education
Bachelor of Science - Business Administration, Management
City of Malabon University, Malabon University
Philippines2011
Skills
- Computer Skills:
- Word, Excel
- Computer literate
- Product expertise
- Customer service
- Communication skills
- Sales techniques
Additional Information
- Character References:
- Gay Katherine Puno - Team Leader - Ikano - +639151873800
- Joy Arellano - Team Leader - Ikano - +639054861998
- Fortunato "Khing" Ynalvez - Shop Keeper - Ikano - +639172752385
- Provided telephone, face-to-face customer service/support within a high volume. Processes and updates client's information for better usage of service, quality assurance, and client's satisfaction. Provided general administrative support and expedited high-priority referrals to discuss problems and arrive at equitable solutions.
Timeline
Retail Sales Associate
Ikano
10.2021 - 07.2023
Oral B & CrestPromoter
TAD Network
09.2019 - 12.2019
Steadler Promoter
QM International
08.2019 - 09.2019
Technical Assistant
Commtrend Construction Corporation
02.2012 - 11.2012
Receptionist/Admin Staff
Alcatel Lucent Philippines
05.2011 - 02.2012
Private Secretary
Bureau Internal Revenue, RDO, Navotas Cities, JobRole
09.2010 - 01.2011
OXYGEN Cashier/ Sales Staff
SM North Edsa, PENSHOPPE
02.2008 - 08.2010
Cashier/Sales Staff
SM San Lazaro
03.2007 - 01.2008
Cashier/Sales Staff
SM North Edsa, JAG PHILIPPINES
07.2006 - 02.2007
Sales Staff
Ever Grand Central Caloocan
02.2006 - 07.2006
Bachelor of Science - Business Administration, Management
City of Malabon University, Malabon University
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