Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
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JING SHAO

AUCKLAND

Summary

I have over 4 years of experience in the sales industry, with a strong customer service attitude. I am eager to learn and motivated to improve. I am seeking a full-time or part-time position in sales or at a coffee shop

Overview

4
4
years of professional experience

Work History

CAFE WORKER

CASETTA 1 LTD
02.2024 - 08.2024
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
  • Demonstrated proficiency in operating espresso machines and other equipment to consistently deliver quality beverages.
  • Accurately operated cash register to process customer payments.

KIWIFRUIT LABORER

Cambium Group Limited
01.2024 - 02.2024
  • Improved overall fruit quality by carefully harvesting ripe kiwifruit and leaving unripe ones on the vine
  • Reduced waste by accurately sorting and grading harvested fruits based on size, color, and external defects
  • Enhanced team efficiency through proper use of pruning tools, ladders, and other equipment for optimal productivity
  • Maintained clean work environment by disposing of debris and fallen fruits to prevent pests and diseases.

STORE MANAGER

XGIMI Projectors
09.2021 - 12.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

STORE SUPERVISOR

Daniel Wellington Watches
01.2021 - 08.2021
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
  • Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.

Education

Human Resource Management -

Lianyungang Vocational and Technical College
01.2023

Chemistry and Chemical Engineering -

Lianyungang Secondary Vocational School
01.2016

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Espresso machine operation
  • Punctual and Reliable
  • Cash handling proficiency
  • Barista Techniques
  • POS System Operation
  • Team Leadership
  • Goals and performance

Languages

Chinese (Mandarin)
English

Hobbies and Interests

  • Travel: Enthusiast who enjoys exploring scenic destinations.
  • Culinary Exploration: Passionate about experiencing diverse cuisines.
  • Photography: Enjoys capturing moments through photography.

Timeline

CAFE WORKER

CASETTA 1 LTD
02.2024 - 08.2024

KIWIFRUIT LABORER

Cambium Group Limited
01.2024 - 02.2024

STORE MANAGER

XGIMI Projectors
09.2021 - 12.2022

STORE SUPERVISOR

Daniel Wellington Watches
01.2021 - 08.2021

Human Resource Management -

Lianyungang Vocational and Technical College

Chemistry and Chemical Engineering -

Lianyungang Secondary Vocational School

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JING SHAO