A highly self motivated and collaborative person with over 13 working experience in warehouse management, order processing and customer relationship maintenance.
Overview
14
14
years of professional experience
Work History
Property project manager
Wuhan Metro Group Co., Ltd.
01.2022 - 07.2025
Coordinated cross-functional teams to create a better and safe environment and improve services in metro stations and related commercial areas
Developed and implemented preventive maintenance plans for property facilities.
Planned and placed purchase orders for office supplies, labor protection supplies, and maintenance parts, as well as managed the relevant inventory.
Maintained detailed maintenance records and warehouse operation records.
Regional account Manager
Shanghai Ritai Auto Parts Sales Co., Ltd.
01.2015 - 01.2022
Managed regional accounts to ensure customer satisfaction and retention.
Coordinated with cross-functional manufacturing teams to meet customer demands.
Monitored the logistics process of customer orders and updated clients on delivery progress.
Resolved customer complaints regarding product quality, delivery timelines, or service issues.
Warehouse and logistics management assistant
Shanghai Ritai Auto Parts Sales Co., Ltd.
01.2012 - 01.2015
Assisted in products sorting, order picking and products dispatch.
Tracked inventory levels and placed orders when necessary to maintain adequate stock levels.
Answered phone calls and emails from vendors regarding orders or other inquiries.
Supported logistics planning and optimized transportation routes to avoid delivery delays.
Maintained records for inbound and outbound shipments and liaised with suppliers and couriers.
Education
Master of Science - International Marketing Management
University of Surrey
UK
12-2011
Bachelor of Arts (BA) - Management and Business
University of Hull
UK
07-2010
Skills
Fluent in both Mandarin and English
Proficient in Microsoft Office suite
Proficient in ERP
Project management skills
Inventory management
Order picking and products dispatch
Team collaboration
Customer relations
NZ full driver license class 1
NZ forklift operators certificate issued by ASWEFA
References
Mr. Yuxuan Yuan, Senior Manager, Wuhan Metro Group Co., Ltd., 1969501470@qq.com
Mr. Renping Chen, Vice President, Shanghai Ritai Auto Parts Sales Co., Ltd., chenrenping@shritai.com
Hobbies and Interests
Playing badminton
Football
Travelling
Watching movies
Personality
Approachable
Collaborative
Reliable
Punctual
Self-motivated
Solution-driven
A good learner
Timeline
Property project manager
Wuhan Metro Group Co., Ltd.
01.2022 - 07.2025
Regional account Manager
Shanghai Ritai Auto Parts Sales Co., Ltd.
01.2015 - 01.2022
Warehouse and logistics management assistant
Shanghai Ritai Auto Parts Sales Co., Ltd.
01.2012 - 01.2015
Master of Science - International Marketing Management