Summary
Overview
Work History
Education
Skills
Timeline
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Jing Xia

Christchurch,CAN

Summary

Living and working in New Zealand for more than 7 years, I am able to built rapport with people from various background. I am capable to work in face pace environment.

Overview

8
8
years of professional experience

Work History

Processing Officer

NZ Post
, Christchurch
02.2024 - Current
  • Client Coordination: Managed coordination for client company "My Food Bag," with delivery drivers, ensuring seamless product dispatch and timely delivery.
  • Delivery Monitoring and Issue Resolution: Monitor delivery times, identify issues, and implement data-driven solutions to address parcel delivery problems.
  • Route Optimization: Applied tools Zscaler and CME PROD to allocate and optimize delivery routes, enhancing overall efficiency and customer satisfaction.

Warehouse Assistant

Makita (NZ) LTD
, Christchurch
07.2021 - 08.2023
  • Order Processing: Ensure efficient delivery and adherence to key performance indicators.
  • Quality Control: Conducted data-driven audits and quality checks to verify stock accuracy and readiness.
  • Inventory Management: Managed inventory data, performing monthly stock takes and participating in scheduled cycle counts to maintain accurate records.
  • Logistics Coordination: Coordinated with logistics companies NZ Courier and Mainfreight, ensure timely product delivery to customers.
  • Equipment Operation: Collected and analyzed data on equipment usage, including forklifts and reach trucks, to optimize unloading processes.

Cookery Chef

Westend Stories Café & Eatery
, Christchurch
07.2020 - 06.2021
  • Attention to Detail: Applied precision in food preparation and presentation, paralleling the meticulous nature of data analysis.
  • Time Management: Managed kitchen operations efficiently during peak hours, akin to managing data projects with tight deadlines.
  • Problem-Solving: Developed analytical solutions to culinary challenges, demonstrating a data-driven approach to problem-solving.
  • Teamwork: Collaborated with different departments, coordinating efforts to deliver exceptional dining experiences.

Data Operations Coordinator

China Unicom
, China
01.2016 - 12.2016
  • Work Order Assignment: Assign new broadband installation work orders to field technicians in different regions.
  • Installation Monitoring: Monitored broadband installations using data analytics to ensure technicians completed installations within 48 hours.
  • Data Debugging: Debugged and ensured data integrity during broadband installations to guarantee optimal service.
  • Troubleshooting: Analyzed and resolved data issues during installation processes in collaboration with the IT department.
  • Customer Service: Worked closely with the customer service department to address and resolve customer complaints related to installation and data issues.

Education

Master of Science - Data Science

University of Canterbury
Christchurch, NZ
02-2024

Diploma in Cookery Level 5 -

Ara Institute of Canterbury
Christchurch, NZ
06-2020

Bachelor of Marketing -

Xi Jing University
China
06-2015

Skills

  • Data Visualization
  • Programming
  • Statistical Analysis
  • Data Wrangling
  • Machine Operate

Timeline

Processing Officer

NZ Post
02.2024 - Current

Warehouse Assistant

Makita (NZ) LTD
07.2021 - 08.2023

Cookery Chef

Westend Stories Café & Eatery
07.2020 - 06.2021

Data Operations Coordinator

China Unicom
01.2016 - 12.2016

Master of Science - Data Science

University of Canterbury

Diploma in Cookery Level 5 -

Ara Institute of Canterbury

Bachelor of Marketing -

Xi Jing University

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Jing Xia