Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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JINGBO LIU

Auckland,AUK

Summary

Developed extensive customer service and sales skills in fast-paced retail environment, seeking to transition into new field. Expertise in handling transactions, managing inventory, and resolving customer issues. Committed to leveraging transferrable skills to contribute effectively in new role.

Overview

4
4
years of professional experience

Work History

Tutor

YOUTUTOR
08.2024 - Current
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Sales Assistant

Nike
11.2024 - 02.2025
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

Salesperson

ChuRong
11.2023 - 02.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Expanded brand and marketing strategies by planning strategic events.

Voluntary Tutor

Primary School
06.2021 - 10.2021
  • Implemented creative approaches to problem-solving, empowering students to think critically about complex subjects.
  • Assisted students in improving organizational skills and time management, leading to better overall academic performance.

Education

Bachelor of Commerce - Accounting And Commercial Law

University of Auckland
06.2026

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Customer needs assessment
  • Team collaboration

Accomplishments

  • Supervised team of 4 staff members.
  • Collaborated with team of 16 in the development of New Year Selling.

Languages

English
Professional Working
Chinese
Native or Bilingual
Mongolian
Full Professional

Timeline

Sales Assistant

Nike
11.2024 - 02.2025

Tutor

YOUTUTOR
08.2024 - Current

Salesperson

ChuRong
11.2023 - 02.2024

Voluntary Tutor

Primary School
06.2021 - 10.2021

Bachelor of Commerce - Accounting And Commercial Law

University of Auckland

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JINGBO LIU