Jingchao Huang
Christchurch,Hornby
Summary
Dynamic and results-oriented professional with experience at Fish N Chicken, excelling in guest relations and efficient money handling. Demonstrated ability to enhance customer satisfaction through meticulous attention to special dietary requests and superior cleaning skills. Recognized for outstanding punctuality and professionalism, contributing to positive customer feedback and workplace atmosphere.
Overview
2
2
years of professional experience
Work History
Order Taker
Fish N Chicken
07.2024 - Current
- Handled cash and credit transactions while maintaining a clean and organized workspace.
- Prepared and organized order tickets for timely delivery to customers.
- Addressed customer concerns and complaints with a positive attitude to ensure satisfaction.
- Recorded customer orders accurately and ensured all details were communicated to kitchen staff.
- Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
- Relayed additional meal requirements, dietary restrictions, allergies and special requests to kitchen staff clearly and accurately.
Transporter
Iifurniture Ltd
06.2023 - 06.2024
- Supported smooth facility operations by coordinating with warehouse staff on loading/unloading procedures and inventory management.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
Education
High School Diploma -
Riccarton High School
31 Vicki Street, Sockburn, Christchurch 804211-2024
Skills
- Guest relations
- Cleaning skills
- Typing speed
- Spill management
- Menu memorization
- Supply restocking
- Special dietary requests
- Money handling
- Counter restocking
Languages
Chinese
Native or Bilingual
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Timeline
Order Taker
Fish N Chicken
07.2024 - Current
Transporter
Iifurniture Ltd
06.2023 - 06.2024
High School Diploma -
Riccarton High School
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