Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

Jingyi Luo

Auckland,AUK

Summary

Experienced in customer service and food service sectors in New Zealand, with NZCEL Level 5 certification. Fluent in English, Mandarin, and Cantonese, showcasing strong communication skills. Developed teamwork and adaptability through diverse volunteer and corporate experiences. Pursuing a Master’s in Supply Chain Management at AUT to enhance expertise.

Overview

8
8
years of professional experience

Work History

Volunteer

Auckland City Mission
Auckland, New Zealand
06.2025 - Current
  • Assisted in Op Shop sales, grocery store service, breakfast service, and food distribution.
  • Operated cashier system, handled orders, and supported customers with friendly service.
  • Gained experience in fast-paced environments requiring teamwork and attention to detail.

Account & Media Manager

International Advertising Agencies (Denstu\Hakuhodo\Macan)
, China
01.2018 - 01.2023
  • Account & Media Manager for international clients, including Honda, Nissan, Canon, and Infiniti.
  • Managed vendor relationships, reporting, and large campaigns with accuracy and data-driven decisions.
  • Developed strong skills in project management, multicultural collaboration, and delivering high-quality service.
  • Known for Japanese client service standards: precision, respect, and continuous improvement.

Education

Master of supply chain management -

AUT
Auckland
10-2026

NZCEL Level 5 -

06.2025

Bachelor’s - Advertising

Guangzhou University

Skills

  • Empathy and Patience
  • Customer Service
  • Problem-Solving Ability
  • Teamwork
  • Communication Skills
  • Cashiering
  • Shelf presentation
  • Stock management
  • Meal preparation
  • Customer orders
  • Cash handling
  • Hygiene standards

Availability

  • Student Visa valid until 26 Nov 2026 (then 3-year Open Work Visa)
  • Before 28 Oct 2025: Available for any shift.
  • From 28 Oct 2025: Monday–Friday: 7 am–12 pm, 5 pm–10 pm; Saturday–Sunday: 7 am–10 pm

References

  • Wendy Smith, Manager, Auckland City Mission K-Road Op Shop, Wendy.S@aucklandcitymission.org.nz
  • Elena Kelly, NZCEL Teacher, Bridge International College, elenakelly@bridge.ac.nz

Timeline

Volunteer

Auckland City Mission
06.2025 - Current

Account & Media Manager

International Advertising Agencies (Denstu\Hakuhodo\Macan)
01.2018 - 01.2023

Master of supply chain management -

AUT

NZCEL Level 5 -

Bachelor’s - Advertising

Guangzhou University

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Jingyi Luo