Jingyi（Winnie） Luo

· Assisted in Op Shop sales, grocery store service, breakfast service, and food distribution.

· Operated cashier system, handled orders, stocked shelves, and maintained a clean, welcoming environment.

· Suggested improvements in merchandising and pricing, positively adopted by team.

· Prepared and served food quickly and hygienically, following procedures while ensuring customer satisfaction.

· Gained practical experience in customer service, teamwork, and problem-solving in busy environments.

• Coordinated large-scale campaigns for international clients (Honda, Nissan, Canon, Infiniti), ensuring accuracy under tight deadlines.
• Built strong communication and collaboration skills by working with multicultural teams and demanding clients.
• Developed attention to detail and organisational skills through vendor management, reporting, and data-driven decision-making.
• Adaptable and proactive in fast-paced environments, balancing multiple priorities effectively.
• Known for Japanese client service standards: precision, respect, and continuous improvement.