Jingyuan(Dorothy) Dou
Wellington,WGN
Summary
Dedicated and resilient professional with a passion for mastering complex areas. Thrives under pressure and seeks opportunities to expand skills while actively contributing to team achievements. Good at handling challenges and strong problem-solving skills. Possess excellent collaboration skills to foster a cohesive team dynamic and drive collective success. Strong adaptability, quick thinking, and good at finding innovative solutions to complex problems.
Overview
3
3
years of professional experience
Work History
Foreign Trade Sales Representative
Nanjing Mingge
03.2022 - 10.2022
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Collaborated with cross-functional teams to identify and address customer needs.
Project Assistant
Kinggillette Overseas Study Consulting Service
06.2020 - 11.2020
- Responsible for communicating with clients and developing satisfactory study abroad programs.
- Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress, and technical problems.
Hospitality Services
China-ASEAN Tourism Expo
10.2019 - 10.2019
- Developed strong communication and organizational skills through working on group projects.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Master of Business Analysis - Business Analysis
Victoria University of Wellington
Wellington, NZ06.2024
Master of Arts - Business English
Guilin University of Aerospace Technology
Guilin, China06.2020
Short-Term Overseas Study Experience - Janpanese
An Language Shcool
Tokyo04.2020
Skills
- Business Process Design
- Teamwork
- Customer Relations
- Microsoft 365
- Communication
- Problem-solving
Social Media Account Manager
I independently manage a fan page on social media for the South Korean K-pop music group Newjeans with 660 followers, primarily focusing on sharing recent fashion styles and updates about the group members. Achieved a peak weekly readership of 200,000.
Timeline
Foreign Trade Sales Representative
Nanjing Mingge
03.2022 - 10.2022
Project Assistant
Kinggillette Overseas Study Consulting Service
06.2020 - 11.2020
Hospitality Services
China-ASEAN Tourism Expo
10.2019 - 10.2019
Master of Business Analysis - Business Analysis
Victoria University of Wellington
Master of Arts - Business English
Guilin University of Aerospace Technology
Short-Term Overseas Study Experience - Janpanese
An Language Shcool
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