JINS JOSEPH

• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Used Xero software to prepare weekly and monthly financial reports.
• Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Transferred data and documents to facilitate system migration and software updates.
• Learned and adapted quickly to new technology and software applications.

Job Roles : Manager, Product Manager,Branch Head

• Managed a branch having 8000 plus customer and handling a quality team of 7 members with daily work assignments and achieving branch target allotted by the management
• Directing all operational aspects including customer service,human resources,administrations,credit and sales in accordance with the banks objectives
• Providing training ,coaching,development and motivation for bank personnel
• Developing forecasts, financial objectives and business plans,operational risk managements
• Surpassed the expected sales target for the FY 2022-2023

Job Roles: Compliance Officers, Relationship Manager,Risk Officer

• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Monitored performance of existing loan portfolios to identify and address any issues.
• Performed periodic reviews and AML reports on merchants to comply with rules, regulations and KYC requirements.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Prepared and submitted regulatory filings in timely manner.

Job Roles: Head Casher, Customer care Representative, Payroll

• Produced high-quality communications for internal and external use.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Submitted reports on payroll activities.