Summary
Overview
Work History
Education
Skills
Timeline
Generic

JINYI HUANG

AUCKLAND,LYNFIELD

Summary

Detail-oriented and highly organized Office Manager with over 10 years of experience in managing administrative tasks and streamlining office operations. Proven ability to handle a high volume of client inquiries while maintaining attention to detail and accuracy. Exceptional communication skills honed through years of interacting with diverse clients and managing a team of professionals. Demonstrated proficiency in managing office budgets, record-keeping, and implementing efficient office procedures. Seeking to leverage my expertise in administration and client relations to excel in an Insurance Agent Assistant role. Adept at learning new products and services quickly and committed to providing outstanding customer service.

Overview

13
13
years of professional experience

Work History

Office Manager

Stars Glass Decorating Service Ltd
05.2014 - Current
  • Coordinated special projects and managed schedules.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled finances to lower costs and keep business operating within budget.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to well-organized workplace culture.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Cafe Manager

Hollywoodbakery
02.2011 - 07.2014
  • Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
  • Implemented cost saving measures to reduce operational costs and align with budget.
  • Improved customer satisfaction by implementing efficient service procedures and staff training programs.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Motivated staff to perform at peak efficiency and quality.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Developed and implemented strategies to promote cafe products and increase sales.

Education

Diploma - Hospitality

NSIA
Auckland, NZ
2011

Skills

  • Administrative Support
  • Lead Generation
  • Team Supervision
  • Customer Relations
  • Payroll Processing

Timeline

Office Manager

Stars Glass Decorating Service Ltd
05.2014 - Current

Cafe Manager

Hollywoodbakery
02.2011 - 07.2014

Diploma - Hospitality

NSIA
JINYI HUANG