Jitendra Sharma

I currently run a Crest clean franchise along with my partner.

• Created clean and inviting appearance for fresh Produce displays to encourage sales.
• Managed Roster, managed ordering stock for department.
• Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions, and individual employee strengths.
• Developed, implemented, and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
• Educated staff on strategies for handling difficult customers and challenging situations.
• Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
• Trained team members in successful strategies to meet operational and sales targets.
• Successfully drove new product lines to increase annual profits.
• Trained newly hired staff in upselling techniques, food & safety procedures, and bolstering job expertise in the given timeframes.
• Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
• Negotiated with suppliers to buy products at best prices.
• Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
• Built relationships with vendors through frequent communication regarding orders and shipments.
• Ensured compliance with health codes pertaining to sanitation practices within the produce department.
• Supervised staff members in the produce department, delegating tasks and training new employees.

• Provided high level of customer service and attended to all customer requirements
• Maintained high presentation standards and ensured adherence to food safety and health and safety processes
• Worked with Store manager to meet department KPIs
• Investigated and integrated enhanced service and team management strategies to boost business profits
• Maintained high standards of food quality by reviewing stock levels, overseeing preparation, and monitoring food safety
• Inspected preparation and storage areas regularly to assess and maintain performance for safe operations
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
• Reviewed pricing and ordered stock for the department
• Supervised and trained staff.

• Answered questions about store policies and concerns to support positive customer experiences
• Completed setup, breakdown, and product preparation for promotional displays and in-store demonstrations
• Provided exceptional Customer Service and attending all Customer complaints
• Educated customers about store procedures, merchandise, and promotions
• Supervised and trained staff
• Maintained records of sales and stock levels
• Worked closely with staff to solve problems and handle customer concerns
• Answered questions about store policies and concerns to support positive customer experiences
• Educated staff and customers on promotions to enhance sales
• Maintained high presentation standards and ensured adherence to food safety and health and safety processes.

• Answered questions about store policies and concerns to support positive customer experiences
• Replenished sales floor, merchandise, and organized shelves, racks, and bins for optimal appearance
• Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
• Completed setup, breakdown, and product preparation for promotional displays and in-store demonstrations
• Provided exceptional services and pleasant shopping experiences to retail customers
• Maintained records of sales, purchases, products, and other transactions
• Ensured Hygiene and Health & Safety requirements are fulfilled
• Assisted store manager in training and supervising staff.

• Assisted Manager with Customer Service and Sales
• Attended phone calls and handled customer inquiries
• Kept up to date with the Seasonal produce & products in stock
• Made records and kept details of Stock purchased & sold every week
• Assisted in training employees for better service quality and efficiency
• Tracked store supplies and restocked low items to keep team members working and productive
• Interacted with Customers & Suppliers professionally by phone, email, or in-person to provide information and directed to desired staff members.

• Provided exceptional customer service in accordance with policies
• Maintained a high level of communication with customers
• Ensured that customers are served in a friendly, efficient manner
• Assisted Manager with merchandising and ordering of stock
• Changed monthly planograms and promotions of shop
• Managed cash drawer, coupons, and cheques
• Handled POS and target selling
• Maintained a clean work area.