Results-driven IT professional with expertise in technical support, system administration, and endpoint management. Skilled in troubleshooting, Microsoft 365, Intune, and network administration, with a strong background in IT service delivery and security compliance. Previously worked in medical device technology, providing technical training and support to healthcare professionals before transitioning to IT. Currently excelling in IT support and infrastructure management, delivering innovative solutions to optimize business operations. Seeking opportunities to leverage technical expertise, problem-solving skills, and client-focused approach in a dynamic IT environment.
Offering solid foundation in IT fundamentals and strong desire to learn and grow within technical support environment. Brings ability to quickly grasp new concepts and technologies, with specific skills in troubleshooting and customer service. Ready to use and develop diagnostic and problem-solving skills in [Desired Position] role.
Microsoft Intune