Jithma Gamage
Avondale ,Auckland
Summary
Motivated and versatile Senior Software Engineer with a proven track record at WSO2, specializing in Robotic Process Automation and plantation management. Open to opportunities across various industries. Known for addressing challenges with a proactive mindset and transforming ideas into tangible results. Highly skilled in project management, with exceptional organizational, planning, and time-management abilities to meet tight deadlines and surpass goals. A strong communicator and collaborative team player, equally effective when working independently. Detail-oriented and logical, with a passion for delivering innovative solutions that drive customer success and create a meaningful impact.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Software Engineer | Software Engineer
WSO2
Colombo, Sri Lanka
06.2021 - 12.2024
- Skilled Customer Success Support Engineer with expertise in WSO2 products, including API Manager, Micro Integrator, and Enterprise Integrator
- Proficient in advanced debugging techniques, in-depth root cause analysis, and troubleshooting complex product issues in real time to ensure customer success.
- Experienced in code-level diagnostics, log analysis, and configuration optimization, enabling rapid identification and resolution of technical challenges
- Proactively addresses bugs, implements performance enhancements, and collaborates on tailored product customizations to meet specific customer needs, ensuring seamless integration, and optimal functionality across deployments.
- Passionate about leveraging technical expertise to drive exceptional customer outcomes
Associate Software Engineer
Platformer Cloud Private Limited
Colombo, Sri Lanka
12.2020 - 06.2021
- Experienced in leveraging Microsoft products, including MS Power Apps, SharePoint, Power Automate, and Power BI, to develop and integrate tailored solutions that address diverse business needs
- Skilled in creating automated workflows, data-driven insights, and custom applications that optimize processes and drive efficiency
Associate Software Engineer
H One (Pvt) Ltd
Colombo, Sri Lanka
03.2019 - 11.2020
- Experienced in developing, designing, and testing RPA solutions using UiPath and Automation Anywhere
- Collaborated with business analysts to gather requirements and define future-state processes, establishing the scope of RPA initiatives
- Managed bot deployment and provided ongoing support to ensure high performance and reliability of RPA solutions
Estate Assistant Manager
Kahawatte Plantations PLC
01.2015 - 01.2016
- Experienced in managing Tea, Rubber, and Cinnamon cultivation and harvesting with a focus on quality and productivity
- Skilled in directing large teams to meet daily and seasonal targets, optimizing labor, and maintaining crop health
- Proficient in tea and rubber manufacturing processes, including quality control
- Held executive responsibilities, contributing to high-level decision-making, resource planning, and estate-wide policy implementation to drive growth
- A well-rounded leader with hands-on expertise in agricultural management, production oversight, and strategic operations within the plantation industry
Education
BSc (Hons) - Software Engineering
Cardiff Metropolitan University
UK02-2023
Higher National Diploma - Software Engineering
National Institute Of Business Management
Sri Lanka01-2018
Diploma - Computer System Design
National Institute Of Plantation Management
Sri Lanka01-2017
Advanced Certificate Course - Plantation Management
National Institute Of Plantation Management
05-2015
Skills
- Customer Success, Support, Engineering
- API Management
- Technical support escalations
- System Design
- System improvements
- Design and development
- Solutions deployment
- Robotic Process Automation
- Tools customization
- Software solution building
- Testing and deployment
- Client requirements
- Time management expertise
- Plantation management
Websites
Certification
- WSO2 Certified API Manager Developer Certification V4
- WSO2 Certified API Manager Practitioner Certification V4
- WSO2 Certified Micro Integrator Practitioner Certification V4
- UiPath RPA Advanced Certification UiPath RPA Academy (Level 1, Level 2, Level 3)
Soft Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented, and able to handle multiple tasks simultaneously
- Skilled in analyzing complex issues, and implementing innovative solutions to ensure efficient and effective outcomes
Personal Information
- Passport Number: N9503970
- Date of Birth: 01/30/95
- Nationality: Sri Lankan
- Marital Status: Married
Languages
English
Professional
References
- Kanchana Wickremasinghe, VP & GM Choreo Business Unit, WSO2 Australia Pty Ltd, +61-430-145-751, kanchanaw@wso2.com
- Mr. O.K.G.C. Weerasekara, Lecture - NIBM, BSc Eng(Hons) Moratuwa, +94 77960 2102
Timeline
Senior Software Engineer | Software Engineer
WSO2
06.2021 - 12.2024
Associate Software Engineer
Platformer Cloud Private Limited
12.2020 - 06.2021
Associate Software Engineer
H One (Pvt) Ltd
03.2019 - 11.2020
Estate Assistant Manager
Kahawatte Plantations PLC
01.2015 - 01.2016
BSc (Hons) - Software Engineering
Cardiff Metropolitan University
Higher National Diploma - Software Engineering
National Institute Of Business Management
Diploma - Computer System Design
National Institute Of Plantation Management
Advanced Certificate Course - Plantation Management
National Institute Of Plantation Management
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