Summary
Overview
Work History
Education
Skills
Timeline
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Jo Bourke

Great Barrier Island Auckland ,GB

Summary

Entrepreneurial and creative Founder in the STRA/Tourism Industry. Passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.

Overview

24
24
years of professional experience

Work History

Founder & CEO

Bach Break
11.2014 - 11.2023
  • Developed strong partnerships grew the business starting with 1 managed short term rental property to 130 and become one of the largest privately owned holiday property management companies in New Zealand.
  • Defined company roles and responsibilities and directly managed a team of 3 senior managers and in directly a team of 30 employees.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Developed direct relationships with OTA's and suppliers.
  • Used RMS to manage and market properties, monitored rates, property performance and connectivity to OTA's.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.

Corporate Account Manager

Competenz
10.2008 - 06.2013
  • Managed key industry corporate accounts.
  • Mapped and implemented industry qualifications. .
  • Assessed trainees and marked unit standards.
  • Moderated NZQA industry qualifications.
  • Established profitable partnerships in food manufacturing sector to grow the corporate account base.
  • Grew territory training in the sector.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Set and achieved company defined sales goals.

International Conference Manager

NZ Institute Of Highway Technology
03.2005 - 08.2007
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Trained and supervised event staff to complete tasks on time.
  • Developed creative themes for events and created related activities to engage attendees.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Monitored and controlled event expenditures to meet budgets.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Produced concept plans for high-profile corporate meetings and events.

Property & Project Manager

New Plymouth District Council
01.2000 - 03.2005
  • Managed maintenance and capital projects for council facilities and housing for the elderly Portfolio.
  • Provided detailed project status updates to stakeholders and executive management.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained operational facilities maintenance, major repairs, and capital improvement projects.
  • Verified income, assets, and expenses, and prepared reports and budgets for Councillors.
  • Kept properties in compliance with local and national regulations.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Education

National Certificate - Adult Literacy Instructor

Workbase
Auckland, NZ
05.2010

NZQA Assessor & Moderator -

Framework Solutions
Auckland, NZ
03.2009

Skills

  • Contract Management
  • Succession Planning
  • Financial Management
  • Staff Management
  • STRA Industry Expertise
  • Trends Analysis
  • Operations Management
  • Entrepreneurial and Innovative
  • Customer Acquisition
  • Team Leadership
  • Hiring and Recruitment
  • Negotiation
  • Business Development

Timeline

Founder & CEO

Bach Break
11.2014 - 11.2023

Corporate Account Manager

Competenz
10.2008 - 06.2013

International Conference Manager

NZ Institute Of Highway Technology
03.2005 - 08.2007

Property & Project Manager

New Plymouth District Council
01.2000 - 03.2005

National Certificate - Adult Literacy Instructor

Workbase

NZQA Assessor & Moderator -

Framework Solutions

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Jo Bourke