Jo Grammer
Auckland
Summary
Empathetic Peer Support Specialist with proven to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers.
Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than eleven years of sobriety and ready to help others reclaim lives through use of proper services.
Understanding Peer Support Specialist knowledgeable in care system navigation and willing to share life experiences related to mental illness. Energetic professional with more than eight years of expertise providing mental support as well as advice and assistance to those wanting to change lives positively.
Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Peer Support Specialist
EmergeAotearoa
07.2014 - Current
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Transported individuals to medical appointments and support meetings whenever needed.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Communicated with individuals' family members, offering information and insight into support services available at community level.
- Attended classes and seminars to enhance knowledge of equipment and operating systems.
- Supported individuals dealing with mental health and emotional issues.
- Assisted clients in exploring feelings and understanding behaviors.
- Designed safe and supportive environment for clients to discuss issues.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided education on mental health topics and resources to clients.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Facilitated group counseling sessions to support and encourage client growth.
Education
No Degree -
Tauranga Girls College
Tauranga, NZSkills
- Positive Environment Facilitation
- Communication Abilities
- Peer Interaction
- Leadership Skills
- Best Practices and Standards
- Creative Solutions
- Interventions Understanding
- Effective Listening
- Problem-Solving Skills
- Recovery Guidance
- Peer Support
- Issue Resolution Abilities
- Relationship Cultivation
Timeline
Peer Support Specialist
EmergeAotearoa
07.2014 - Current
No Degree -
Tauranga Girls College
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