Jo Hunter
Christchurch,CAN
Summary
Dynamic sales professional with a proven track record at Mode Furniture, excelling in customer engagement and sales management. Leveraged relationship-building and active listening to enhance customer satisfaction and drive sales growth. Demonstrated expertise in financial operations and team leadership as a Business Owner, fostering high-performing teams and ensuring fiscal responsibility.
Overview
21
21
years of professional experience
Work History
Sale Person
Mode Furniture
12.2015 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
Business Owner
Myself
12.2003 - 08.2010
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Developed a high-performing team through effective recruitment, training, and performance management.
Education
High School Diploma -
Education University
Viet Nam12-2002
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Sales process
- Active listening
- Sales management
Languages
Vietnamese
Native or Bilingual
Interests
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Food Tourism
- Train Travel
- Road Trips
Timeline
Sale Person
Mode Furniture
12.2015 - Current
Business Owner
Myself
12.2003 - 08.2010
High School Diploma -
Education University
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