Summary
Overview
Work History
Education
Skills
Timeline
Continued Education
Reference
Jo Thomas

Jo Thomas

Auckland

Summary

Innovative and solution focused highly skilled professional, well-versed in multifaceted business support and project management to provide outstanding results. Decisive leader and strategic problem solver with excellent communication abilities. Hardworking organised team player who thrives within a busy environment.

Overview

17
17
years of professional experience

Work History

Operations Manager

Torque Digital
05.2022 - Current
  • Facilities management including repairs and projects over multiple sites.
  • Contractor liaison including sourcing quotes, pre-qualification, site inductions, JSA's/SSSP's, through to job completion.
  • Manage all IT (phones, computers, software, licences) and related service providers.
  • Onboarding and orientation of new staff including building access, IT, Health & Safety inductions.
  • Procurement of all general office supplies/consumables and uniforms.
  • Key point person for office services, electrical & plumbing, security, property management, cleaners, waste disposal, grounds maintenance, fire and evacuation services.
  • Insurance's management including claims, amendments and enquiries.
  • Assist Head of Production with warehouse fit-out, movement of machinery, warehousing requirements.
  • Lead/facilitate any office movement, fit out, repurposing.
  • Support General Manager and Heads of Production with operational projects.
  • Member and chairperson of company H&S Committee.
  • Proactively review and develop company H&S policies and procedures to ensure best practice is followed, oversee team toolbox meetings.
  • Investigate any potential or confirmed H&S breaches, liaise with Worksafe if required, report to General Manager.
  • Lead assessments for industry/client certifications or memberships, SEDEX, Sitewise.
  • Fixed Asset Management, including purchases, installation and servicing.
  • Fleet management
  • Service agreement management for H Vac, air-con, copiers and printers.
  • Monitor and manage all business subscriptions.
  • Managed the application and implementation of required processes for Torque to achieve the Toitū Environmental Bronze accreditation.
  • Environmental and sustainability team Chairperson and data analyst
  • Event management.

Facilities Coordinator

Visionwest Community Trust
12.2021 - 04.2022
  • Responsible for the management of repairs and maintenance for eight sites throughout New Zealand.
  • Communicate with general managers and teams regarding upcoming repairs and projects.
  • Liaise with contractors from sourcing quotes through to job completion
  • Complete site inductions with contractors, create health and safety project plans
  • Key member of Health and Safety committee
  • Responsible for procurement of furniture across all sites
  • Project managed new office fit outs working with staff and management team
  • Involved in sourcing of new properties alongside management team

Operations Coordinator

Visionwest Community Trust
11.2016 - 12.2021
  • Key member of the Operations Team, responsible for the managing of eight sites and over 1,600 employee needs and work requirements
  • Role included supporting Head of Operations in supplier and asset management, logistics and facilities management
  • Managed vehicle fleet of over 70 vehicles, as well as main phone system and mobile management
  • Managed both vehicle and property related insurance claims
  • Organised and facilitated events as part of a team
  • Member of Health & Safety committee
  • Served as point of contact for staff and external clients seeking support and information

Office Administrator

Visionwest Kindergarten
10.2011 - 11.2016
  • Responsible for the day-to-day administration of the Visionwest Kindergarten a centre of 5 teachers and 35 children.
  • Duties included all enrolment management, CRM databases, invoicing, banking, Ministry of Education reporting
  • Assisted with the development of policies and procedures for the centre
  • Managed parental communication and general reception duties.

Office Administrator

Insurance Design
02.2010 - 10.2011
  • This role involved data entry, data base management, invoicing and accounts payable
  • Relationship management, administrative support and general reception duties.

Centre Manager

Christians Against Poverty
02.2008 - 01.2010
  • Coordinated a team of 11 Volunteers, visited clients in their homes, generated contacts and networked with a variety of referral agencies.
  • Offered friendly and efficient service to clients, handled challenging situations with ease.

Education

Certificate in Apparel Technology and Administration -

Auckland Institute of Technology, Auckland, NZ

Distinction Certificate

Skills

  • Adaptable and calm under pressure
  • Empathetic and genuine
  • Collaborative leader
  • Strategic thinker with analytical problem solving abilities
  • Excellent relationship building and management skills
  • Logical and decisive
  • Project Planning
  • Responsible and trustworthy
  • Results driven and deadline focused
  • Skills on multiple databases including Tech1, Xero , Exess and microsoft office suite, Bamboo HR software

Timeline

Operations Manager - Torque Digital
05.2022 - Current
Facilities Coordinator - Visionwest Community Trust
12.2021 - 04.2022
Operations Coordinator - Visionwest Community Trust
11.2016 - 12.2021
Office Administrator - Visionwest Kindergarten
10.2011 - 11.2016
Office Administrator - Insurance Design
02.2010 - 10.2011
Centre Manager - Christians Against Poverty
02.2008 - 01.2010
Auckland Institute of Technology - Certificate in Apparel Technology and Administration,

Continued Education

2024 - Site Safety Passport

Site Specific Safety Planning

2023 - Workplace First Aid

First Training, Auckland, NZ

2022 - Health and Safety Representative (NZQA 29315.2)

Besafe Workplace Training, Auckland, NZ

2019 - Health and Safety for Managers

EMA, Auckland, NZ

2017 - First Aid in the Workplace

A1 First Aid, Auckland, NZ

2014 - Publisher Essential Skills

ACE Computer Training, Auckland, NZ

2013 - Certificate in Money Management

Te Wānanga O Aotearoa, Auckland, NZ

Reference

References available on request.

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