Joan Osea
Daraga, Albay ,Philippines
Summary
Productive and personable Administrative Support professional offering several years of experience in clerical roles. Well-versed in maintaining accuracy and efficiency in all office operations, including calendar management, event coordination, and accounting functions. Proficient in Microsoft Office Suite.
Overview
14
14
years of professional experience
Work History
Administrative Aide
Local Government of Daraga
San Roque, Daraga, Albay , Philippines
07.2021 - Current
- Managed scheduling and coordination of community events and meetings.
- Assisted in preparing and processing administrative documents and reports.
- Conducted research to support local government initiatives and projects.
- Maintained accurate filing systems for documents and correspondence.
- Collaborated with team members to improve operational workflows and efficiency.
- Supported budget management by tracking expenses and processing invoices.
- Provided administrative support to management staff members.
- Maintained filing systems and organized documents for easy retrieval.
- Organized files using paper filing systems or electronic document management systems.
- Compiled data, generated reports, and performed data entry into databases.
- Created spreadsheets for tracking purposes.
- Managed calendars including scheduling of deadlines and follow-ups.
- Answered emails promptly and professionally.
- Received incoming calls, responded to inquiries from customers or clients, and directed calls accordingly.
- Processed invoices for payment according to established procedures.
- Prepared expense reports according to company guidelines.
- Reviewed meeting minutes for accuracy before distribution.
- Assisted with basic accounting functions by reconciling company credit card, petty cash, and expense reports.
- Performed research online to assist with projects or tasks at hand.
- Greeted visitors warmly and made them feel welcome in the office environment.
- Assisted with onboarding new employees by providing orientation information.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Legislative Aide
Local Government of Daraga
San Roque, Daraga, Albay , Philippines
09.2019 - 06.2021
- Prepared briefing materials for meetings, ensuring relevant information was accessible.
- Prepared briefing materials for legislators prior to committee meetings or floor sessions.
- Handled phone calls, visitors and professional correspondence for multiple staff members and departments.
- Provided administrative support to lawmakers including scheduling appointments, organizing files, and managing office correspondence.
- Maintained records of all communication between the legislator's office and external parties.
- Organized legal documents in company filing systems and databases.
Data Encoder
Local Government of Daraga - Municipal Health Office
San Roque, Daraga, Albay , Philippines
01.2016 - 09.2019
- Entered data accurately into company databases using specialized software.
- Collaborated with team members to streamline data entry processes and improve efficiency.
- Maintained organized records to support data retrieval and reporting needs.
- Assisted in training new staff on data entry procedures and software usage.
- Followed strict security protocols when dealing with confidential customer information.
- Compiled and formatted data into the appropriate digital formats.
- Entered large amounts of numerical and alphanumeric data into computer systems quickly and accurately.
- Troubleshot any issues encountered while encoding information into databases.
- Transcribed physical documents into digital files for storage and retrieval purposes.
- Scanned, sorted and entered paper files into digital database.
Elderly Caregiver
Private Employer (Maria Victoria Conda)
Daraga, Albay , Philippines
06.2011 - 12.2015
- Monitored health conditions and reported changes to medical professionals.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications as prescribed and tracked adherence schedules.
- Coordinated transportation for clients to medical appointments and social outings.
- Maintained a clean and safe living environment for clients at home.
- Developed engaging activities tailored to individual interests and abilities.
- Communicated effectively with families regarding client needs and progress.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Developed strong relationships with clients based on trust and respect.
Education
Vocational Skills - Health Care Management
Technical Education And Skills Dev't Authority
Manila, Philippines03-2024
GED -
Alternative Learning System (ALS)
Albay, Philippines11-2011
Skills
- Calendar Management
- Scheduling Appointments
- Travel Arrangements
- Event coordination
- Team collaboration
- Data entry
Languages
Tagalog
Native/ Bilingual
Timeline
Administrative Aide
Local Government of Daraga
07.2021 - Current
Legislative Aide
Local Government of Daraga
09.2019 - 06.2021
Data Encoder
Local Government of Daraga - Municipal Health Office
01.2016 - 09.2019
Elderly Caregiver
Private Employer (Maria Victoria Conda)
06.2011 - 12.2015
Vocational Skills - Health Care Management
Technical Education And Skills Dev't Authority
GED -
Alternative Learning System (ALS)