Joann John
Glenfield,Auckland
Summary
High-energy Executive Assistant focused on staying ahead of deadlines and freeing up busy professionals by expertly managing common tasks. Technologically savvy with strong knowledge of schedule management and task prioritization. Proactive communicator and resourceful problem-solver. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail oriented. Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.
Overview
6
6
years of professional experience
Work History
Youthline Volunteer
Youthline
Epsom
04.2024 - Current
- Supported clients in developing coping strategies to manage their mental health needs.
- Provided crisis intervention support when needed.
- Observed experienced counselors while they conducted sessions with clients.
- Maintained accurate records of client progress notes and updates in electronic database system.
Executive Assistant to the Regional Manager
Te Whatu Ora, Northern Region
Takapuna , Auckland
03.2024 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Coordinated meeting and work schedules for staff teams and executives.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Leveraged word processing software to create proposals, letters and memos.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Ensured compliance with relevant policies, procedures, and regulations governing the operations of the committee.
Personal Assistant to Directorate Leadership Team
Te Whatu Ora
03.2023 - 02.2024
- In this position I am responsible for ensuring that senior management staff, their teams and nominated other staff receive appropriate clerical and administrative support
- I currently do diary management, meeting coordination, communications, reporting, documentation/assist in process development, finance, leadership, and administrative and secretarial support.
Medical Secretary
Fertility Associates
01.2022 - 10.2022
- Managed scheduled appointment and organized clinical availability for the specialists
- Organized paperwork such as surgery lists and eligibility documentation
- Enhanced office productivity by handling high volumes of calls per day
- Coordinated referrals
- Through insurance and other medical specialists.
Survey Administrator
Statistics NZ
03.2018 - 09.2021
- Actioned emails and contacted respondents over the phone for data collection
- Provided regular updates to project managers and key stakeholders
- Developed team communications and information for meetings
- Took active role in stakeholder meetings and brainstorming sessions, promoting positive changes to project strategies and future implementations.
Education
Graduate Certificate in Health Science - Health Sciences
Auckland University of Technology
Auckland06-2024
Bachelor of Science Majoring in Psychology - Health Sciences
Auckland University of Technology
Auckland06-2023
High School Diploma -
Northcote College
Auckland01.2015
Skills
- Active listening skills
- Administrative support
- Leadership
- Critical thinking
- Organization and time management
- Microsoft office
- Positive Attitude
- Team Collaboration
- Attention to Detail
- Community Service
Languages
Malayalam
Full Professional
Timeline
Youthline Volunteer
Youthline
04.2024 - Current
Executive Assistant to the Regional Manager
Te Whatu Ora, Northern Region
03.2024 - Current
Personal Assistant to Directorate Leadership Team
Te Whatu Ora
03.2023 - 02.2024
Medical Secretary
Fertility Associates
01.2022 - 10.2022
Survey Administrator
Statistics NZ
03.2018 - 09.2021
Graduate Certificate in Health Science - Health Sciences
Auckland University of Technology
Bachelor of Science Majoring in Psychology - Health Sciences
Auckland University of Technology
High School Diploma -
Northcote College
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