Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
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JOANNA MAE LAGUD

Auckland,AUK

Summary

Reliable and hardworking professional with a strong commitment to following instructions and delivering exceptional customer service. Demonstrates a positive attitude and a quick learning ability, consistently exceeding expectations as a cafe assistant and checkout operator. Detail-oriented with a proven track record in food production, achieving production goals while maintaining high standards of safety and sanitation. Strong teamwork and problem-solving skills contribute to continuous improvement and operational efficiency.

Overview

1
1
year of professional experience

Work History

Food Manufacturing Worker

Fresh To Go
Penrose, Auckland
12.2019 - 07.2020
  • Executed picking, packing, and pallet stocking at Briscoes Warehouse from August 2019 to December 2019.
  • Operated checkout at Countdown, managing lotto and online grocery areas.
  • Prepared fresh salads by cutting, scooping, packing, and weighing ingredients.
  • Coordinated with kitchen staff for efficient order preparation and delivery.
  • Organized inventory shelves according to established procedures.
  • Maintained production records, including batch numbers and quantities produced.
  • Provided on-call pick and pack support across multiple Auckland manufacturing warehouses.
  • Monitored patients' vital signs and reported changes to supervisor or nurse on duty.

Education

Healthcare and wellbeing certificate -

New Zealand Skills and Education College (NZSE)
Manukau City, Auckland
07.2021

High School Diploma -

Pukekohe High School
Pukekohe, Auckland
01.2016

Bachelor of Hospitality Management -

Manila
Philippines

High School Diploma -

San Bartolome Highschool
Quezon City, Philippines

Parang Maguindanao Elementary School
Philippines

Skills

  • Customer service excellence
  • Information technology proficiency
  • Effective communication
  • Teamwork and collaboration
  • Hospitality and food service
  • Versatile hotel and apartment experience
  • Strong work ethic

References

  • Wesley, wes.postma@tandg.global, 0272831788
  • Deep, 021765157
  • Raymund, +64211353702
  • Vijay, Pillay, vijay.pillay@nzse.ac.nz, 0220596220
  • Bianca Ardina (0211148203)
  • Neil ( 02102343212)

Hobbies and Interests

Love to cook, clean, and make it neat. I love listening to music, playing basketball, volleyball, Badminton, watching movies, and spending time with family/friends. I also love to travel.

Timeline

Food Manufacturing Worker

Fresh To Go
12.2019 - 07.2020

Healthcare and wellbeing certificate -

New Zealand Skills and Education College (NZSE)

High School Diploma -

Pukekohe High School

Bachelor of Hospitality Management -

Manila

High School Diploma -

San Bartolome Highschool

Parang Maguindanao Elementary School
JOANNA MAE LAGUD