Joanne Gardner
Christchurch,CAN
Summary
Dynamic professional with a proven track record at Bargain Chemist, excelling in inventory management and team supervision. Adept at enhancing customer satisfaction through effective communication and problem-solving. Recognized for training staff to optimize order processing and maintain stock accuracy, ensuring seamless fulfillment operations.
Overview
17
17
years of professional experience
1990
1990
years of post-secondary education
Work History
Online fulfillment lead
Bargain chemist
Belfast , Christchurch
05.2019 - Current
- Supervised daily fulfillment operations and team performance at Bargain Chemist.
- Coordinated inventory management and ensured accurate stock levels for orders.
- Trained staff on efficient order processing and warehouse best practices.
Couplands bakeries
Couplands
Christchurch , Christchurch
01.2009 - 05.2019
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Mount Maunganui College
Mount Maunganui , Tauranga Skills
- Inventory management
- Order processing
- Team supervision
- Stock accuracy
- Customer relationship management
- Problem solving
- Effective communication
- Time management
- Employee training
- Labeling expertise
- Stock organization
- Package scanning
- Shipping coordination
- Stock replenishment
- Returns handling
- Picking and packing
- Order confirmation
- Package preparation
- Workload prioritization
- Product packaging
- Work order processing
Timeline
Online fulfillment lead
Bargain chemist
05.2019 - Current
Couplands bakeries
Couplands
01.2009 - 05.2019
Mount Maunganui College