Joanne Hall
Cambridge,WKO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with Number years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
Rebecca Dryland
Matangi, WKO
03.2023 - 06.2024
- Helped client manage and reach individual goals, supporting independent progression and social
- Kept client engaged in social activities and communities for personal health and growth.
- Promoted integration by providing physical, emotional and social support.
Duty Manager
Smith and McKenzie
Chartwell Hamilton
02.2025 - Current
- Supervised daily operations, ensuring adherence to company policies and service standards.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
- Developed strong relationships with key clients, vendors, and business partners to foster a collaborative working environment.
- Ensured compliance with all company policies, local regulations, and industry standards related to hotel operations.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supervised daily operations, ensuring adherence to company policies and service standards.
- Implemented health and safety procedures, fostering a safe environment for both guests and employees.
Bartender
Smith And McKenzie
Hamilton, WKO
11.2021 - 10.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Daycare Assistant
Lil Pumpkins
Tamahere, WKO
08.2023 - 02.2025
- Assisted in daily childcare routines, ensuring safety and well-being of children.
- Developed engaging activities to enhance children's social and cognitive skills.
- Collaborated with lead teachers to maintain a clean and organized classroom environment.
- Supported communication between parents and staff regarding child progress and needs.
- Monitored children's playtime, promoting sharing and teamwork through structured games.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Created engaging sensory-based activities that stimulated cognitive development in young learners.
- Facilitated group play activities that promoted social interaction, teamwork, and problem-solving skills among children.
Education
Form 5 -
Taumarunui High School
Taumarunui, MWTSkills
- Patient Toileting
- Housekeeping Duties
- Ability to Lift
- Patient Rights
- Positive Reinforcement Strategies
- Diet and Nutrition
- Cook Healthy Meals
- Deliver Exceptional Care
- Behavior Redirection
- First Aid Certification
- Food Allergies
Certification
- First Aid Certificate.
Accomplishments
LCQ License and Duty Manager License
Timeline
Duty Manager
Smith and McKenzie
02.2025 - Current
Daycare Assistant
Lil Pumpkins
08.2023 - 02.2025
Support Worker
Rebecca Dryland
03.2023 - 06.2024
Bartender
Smith And McKenzie
11.2021 - 10.2022
Form 5 -
Taumarunui High School