Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanne Hammer

Glendowie,AUK

Summary

I have extensive experience at HealthNZ and am adept at developing and implementing comprehensive individualised rehabilitation plans.

I foster strong relationships with Clients, Whanau, Allied Health Clinicians and external stakeholders to achieve best possible outcomes. I possesses excellent problem-solving, communication and interpersonal skills and am committed to providing the best possible service.

Overview

40
40
years of professional experience

Work History

Service Advisor/Injury Management Advisor

HealthNZ
02.2014 - Current

Rehabilitation Case Manager-Occupational Health

-current

  • Liase with Employees, Managers and Allied Health providers to fcilitate a comprehensive Case Management approach to rehabilitation following workplace injury.
  • Promote, coordinate and facilitate early intervention, integrating appropriate needs based services to achieve realistic, sustainable outcomes.
  • Network with a wide range of health, and other service providers to ensure best possible outcomes.
  • Develop comprehensive individual rehabilitation plans with regular progress reviews.
  • Monitor and review estimates and costs associated with case management, reporting to management. Regular reporting and provision of data as required.
  • Ensure accurate recording of confidential information
  • staff training

· Covid response-initial contact tracing

· Te Whatu Ora Workplace Violence project committee

· ACC Accredited Employer Health and Safety project team

Secondment-1 April 2024-April 2025

National Service Advisor-ACC Accredited Employer Programme

  • -Subject matter expert-Injury management
  • -Team Lead for one district
  • -Supporting equity and alignment of services nationally
  • · Provides advice and support to delivery service teams for case and injury management
  • Responsible for decisions on a portfolio of claims for 6 districts with case management outsourced.
  • Supports assurance quality checks of case management - technical
  • Monitor Allied health and Service Provider relationships and outsourced services
  • Supports the ongoing development of the service
  • Oversights of budgets
  • Development of policies and proceedures to support best practice
  • Develop and implement staff training

Workplace Rehabilitation Advisor

Counties Manukau District Health Board
05.2009 - 07.2013

• Advise on and coordinate health assessment and rehabilitation for all staff members injured in the workplace.

• Liase and negotiate with Employees, Management and treatment providers in developing a sustainable early rehabilitation/return to work plan.

• Meet deadlines/timeframes within the ACC partnership programme.

• Develop workplace health and wellbeing.

• Liase with variety of internal and external service providers and staff members.

• Network, build and maintain relationships with management and staff.

• Training of New Staff Members.

CHE Case Manager

Accident Compensation Corporation
07.1995 - 05.2000

• Onsite, autonomous, proactive role.

• Comprehensive needs assessments of injured clients.

• Involvement as part of the hospital multidisciplinary team in discharge planning.

• Coordinating, negotiating and approving funding for ongoing rehabilitation / support needs, with various service providers, staff, employers and clients.

• Presentations to CHE Staff/Service Providers.

• Liaison, negotiation with employers.

• Liaison with Branch ACC Staff.

• Implementing financial entitlements.

• Interpretation of complex legislation.

• Training of new Staff Members (Case and Claims Management)

Enrolled Nurse

Counties Manukau District Health Board
12.1988 - 05.1993
  • Providing care for patients as an Enrolled nurse on an acute Orthopaedic ward

Psychopaedic Asistant

Mangere Hospital and Training Centre
02.1985 - 12.1987
  • Provided care for a range of people with differing disabilities in an inpatient psychopaedic hospital.

Education

Enrolled Nurse - Enrolled Nurse

North Shore Hospital

Courses

Skills

    Communication-interpersonal skills

    Relationship Management
    Strong quality focus with ability to prioritise changing workload

    Sensitive to issues related to culture, people with disabilities and equality
    Education and Mentoring
    Complaint Management

    Team Player-able to work autonomously and within a team to achieve best possible outcomes

Timeline

Service Advisor/Injury Management Advisor

HealthNZ
02.2014 - Current

Workplace Rehabilitation Advisor

Counties Manukau District Health Board
05.2009 - 07.2013

CHE Case Manager

Accident Compensation Corporation
07.1995 - 05.2000

Enrolled Nurse

Counties Manukau District Health Board
12.1988 - 05.1993

Psychopaedic Asistant

Mangere Hospital and Training Centre
02.1985 - 12.1987

Enrolled Nurse - Enrolled Nurse

North Shore Hospital

Courses
Joanne Hammer