Detail-oriented professional experienced in managing front desk operations and supporting various administrative tasks. Skilled in time management, data entry, and maintaining strong client relations, contributing to a productive office environment.
Overview
37
37
years of professional experience
Work History
Receptionist Administrator
PAKURANGA ENGINEERING LTD
Manurewa
05.1989 - Current
Managed front desk operations, greeting visitors and directing them appropriately.
Maintained office supplies inventory, ensuring availability for daily tasks.
Handled incoming calls, providing information and routing inquiries as needed.
Organized and maintained filing systems for client documentation efficiently.
Welcomed visitors and customers by greeting and answering or directing inquiries.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Maintained reception area cleanliness and tidiness.
Handled diverse needs for clients in-person, by phone or through email.
Received parcels, routed mail and opened packages for staff.
Performed data entry and other administrative tasks to support departments.
Created spreadsheets to track customer information such as contact details and preferences.
Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
Adhered to company policies regarding confidentiality of sensitive information.
Resolved customer complaints or answered customers' questions.
Computed balances, totals or commissions to support accounting team.
Education
High School Diploma -
Pakuranga College
12-1987
Business Accounting
Gilligan Business School
Skills
Front desk management
Microsoft Office Suite
Filing system organization
Customer relationship management
Professional demeanor
Attention to detail
Document scanning and digitization
Time management
File organization
Multi-line phone operation
Visitor assistance
Office equipment maintenance
Document management
Payment collection
Employee supervision
Data Entry Management
Affiliations
Involved in some Volunteer work, Enjoy Reading and learning new things and enjoy Travel.