Joanne Morrison
Whangarei,New Zealand
Summary
Dedicated and experienced Social Services professional with a strong passion for assisting individuals in need. Having rejoined the workforce following a ten-year hiatus devoted to caring for family members with special needs. Eagar to áçhieve a full-time position in youth work, aged and disabled care within the hospital health sector and social services industry. Skilled in providing comprehensive care that addresses physical, mental, educational, and medical needs in a compassionate and empowering environment.
Overview
39
39
years of professional experience
Work History
Community Support Worker
TLC4U2
WHANGAREI, Northland
07.2025 - Current
- Supported individuals with daily living activities and personal care needs.
- Achieved Employee of the month.
- Coordinated community resources and services for client support and engagement.
- Assisted clients in developing life skills and promoting independence.
- Maintained accurate records of client progress and service delivery.
- Collaborated with healthcare professionals to create personalized care plans.
- Facilitated recreational activities to enhance social interaction among clients.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Monitored medications and assisted with medication administration as needed.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Educated families about available resources within the community.
- Developed positive relationships with clients while maintaining professional boundaries.
- Provided emotional support and encouragement to clients in various situations.
- Provided transportation for clients to various appointments or activities as required.
- Responded quickly to emergency situations involving clients in order to protect their safety.
- Participated in team meetings, providing input regarding client care plans.
Caregiver / Provider
Homecare
Whangarei, New Zealand
01.1987 - Current
- Successfully adapted to a fast-paced and ever-evolving environment
- Demonstrated intuition and innovation in caregiving practices
- Exhibited passion and enthusiasm resulting in positive outcomes
- Utilised fantastic creative thinking skills to enhance care provision
Youth Justice & Child Protection Officer
Department of Youth Justice and Child Protection
Whangarei, New Zealand
02.2014 - 11.2015
- Managed client portfolio allocation process for vulnerable children, youths, and their whanau members
- Monitored and ensured safe housing and living conditions for children/youth by creating positive, trusting, and learning environments
- Prepared accurate regular written/verbal reports and assessments for client referrals, supervisors, justice system, and community services
- Demonstrated adaptability in working with diverse cultures, lifestyles, iwi, whanau, communities, disabilities, and mental health clients
- Developed a strong sense of empathy and humility through hands-on experience in the field
Social Worker
Minds Day Center
Whangarei, New Zealand
07.2013 - 12.2013
- Conducted assessments and developed individualised care plans for clients' vulnerability and personal needs at Minds Day Center
- Facilitated appointments and referrals to address clients' health and community needs
- Cultivated genuine relationships with clients by adopting a non-judgmental attitude and values
- Advocated for clients in navigating complex health and housing issues to seek community justice
- Organised and executed a successful community fundraiser for Minds Day Center
Farm Owner/Operator
Morrison Farm
Whangarei, New Zealand
01.2000 - 06.2008
- Successfully managed and operated a Dairy Farm, handling all aspects of farm operations
- Cultivated and harvested commercial Kumara crops
- Oversaw and managed a team of seasonal and full-time workers
- Executed administrative and financial responsibilities for the farm
Owner/Manager
Family Small Business
Whangarei, New Zealand
09.2004 - 03.2008
- Successfully revamped property and business operations to enhance profitability and efficiency
- Oversaw a team of 6 employees, providing leadership and guidance to ensure a high level of productivity
- Demonstrated expertise in finance, administration, and small business management to drive growth and success of the business
Education
Bachelor of Social Services - Mental Health
NorthTec, Northland Polytech
Whangarei, New Zealand12.2015
Skills
- Proficient in Microsoft Office software and Adobe Photoshop
- Skilled in driving a large disabled van and organizing client routes for transportation
- Experienced in operating Mobility, personal hygiene, and bed equipment
- Possess a Full Driver's License class 1
- Knowledgeable in wound care cleaning, dressing, and care management with 30 years of experience in prevention strategies, wound care techniques, and medical intervention
- Demonstrates flexibility by working rostered shifts and on call to support colleagues
- Collaborates effectively in team settings to develop care plans and living arrangements for vulnerable families
- Strong communication skills cultivated through working with diverse client base and formal training in negotiation and mediation
- Maintains a positive attitude in high-pressure situations, demonstrating compassion and empathy in patient care
Community And Volunteering Experience
Managed and allocated special needs funding, Manawanui Individual Funding, Whangarei, Northland, New Zealand, 03/14, present, Managed and allocated special needs funding for clients to support independent living and community integration, Uploaded weekly timesheets via web page, Handled administration duties including employing support workers and creating employment contracts, Organized care plans and appointments for clients, Utilised communication and negotiation skills with community services and care workers, Utilised 30 years of expertise in house renovations to meet disability requirements and comply with local council permits
Hobbies and Interests
- Gardening and landscaping
- Motorbike rides
- Hiking and nature walks
- Fishing
References
TLC4U2
Barbara Miller
Timeline
Community Support Worker
TLC4U2
07.2025 - Current
Youth Justice & Child Protection Officer
Department of Youth Justice and Child Protection
02.2014 - 11.2015
Social Worker
Minds Day Center
07.2013 - 12.2013
Owner/Manager
Family Small Business
09.2004 - 03.2008
Farm Owner/Operator
Morrison Farm
01.2000 - 06.2008
Caregiver / Provider
Homecare
01.1987 - Current
Bachelor of Social Services - Mental Health
NorthTec, Northland Polytech