Creative, energetic, professional skilled in all things office administration, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Administrator
Brickhouse Technologies
10.2019 - Current
Coordinated and manage daily administrative operations of the office.
Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential inventory/stock items..
Managed travel arrangements for employees including booking flights, hotel reservations and car rental services.
Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Reviewed employee time sheets for accuracy prior to submission for payroll processing.
Assisted with budget preparation by proving data entry support and forecasting future expenses into financial tracking system.
Populating and approving Accounts Receivable invoices each month and following up on any outstanding balances.
Setting up all work jobs & projects ensuring the budget, contract and payment milestones are entered correctly into the OS.
Create & issue purchase orders.
Overlook & arrange all logistics - international & domestic
Processed financial documents, expense reports and invoices.
Up-dating stock items of any price increases (cost & sell)
Sales Co-Ordinator
Waste Management
01.2008 - 02.2019
Entering new client contracts into the computer system and any service changes.
Internal sales, quotes/proposals, cancellation reports, plan daily delivery truck route, weekly wages and support & assist sales team.
Negotiated prices, terms of sales and service agreements.
Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
Prepared regular reports on sales performance.
Health & Safety Officer (Temp)
Waste Management
04.2011 - 11.2011
Coordinate & chair Health & Safety committee meetings.
Improved workplace safety measures by conducting regular inspections and risk assessments.
Provided support during accident investigations to determine root causes and prevent future incidents.
Co-ordinate & maintained accurate records of employee's and contractors participation in training events.
Customer Service Representative
Waste Management
05.2004 - 01.2008
Investigated and resolved accounting, service and delivery concerns.
Trained staff on operating procedures and company services.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Updated account information to maintain customer records.
Approved and terminated customer contracts upon request.
Office Assistant
Mister Baker
03.2001 - 04.2004
Accounts reconciliation, Creditor/Debtor maintenance, Debtor invoicing and process banking (cheques & direct credit), and phone-sales.
Interacted with customers by phone, email, or in-person to provide information.
Managed daily data entry and kept clerical information accurate and up-to-date.
Education
Hamilton Fraser High School
Hamilton, WKO
Skills
Strong communication skills
Excellent organizational skills
Capable problem solver
Attention to Detail
Work's well under pressure
Ability to Prioritize
MS Office
Business Administration
Logistics Coordination
Job Costing
Travel Arrangements
Contract Administration
Professional Attributes
A high standard of professionalism in my work
The ability to remain calm and objective in all situations
The ability to quickly identify and resolve client problems
Able to work autonomously and in a team environment
A good sense of humour and the willingness to be part of a team
References
Bryce Griffiths - 027 395 5505
Liz Annan - 027 655 5359
Timeline
Administrator
Brickhouse Technologies
10.2019 - Current
Health & Safety Officer (Temp)
Waste Management
04.2011 - 11.2011
Sales Co-Ordinator
Waste Management
01.2008 - 02.2019
Customer Service Representative
Waste Management
05.2004 - 01.2008
Office Assistant
Mister Baker
03.2001 - 04.2004
Hamilton Fraser High School
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