Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joanne Southen

Prebbleton,Christchurch

Summary

Extensive experience in commercial property management with the ability to engage and form meaningful relationships that allow me to understand stakeholder needs and requirements. Ensuring the delivery of positive outcomes.

Overview

17
17
years of professional experience

Work History

Commercial Property Manager

Optimum Projects Limited
10.2019 - Current
  • BOXed Quarter a precinct based around a mix of art , music and hospitality with over 40 tenancies
  • Managing the day to day needs of tenants and maintenance of the complex
  • Managing and leasing of vacant spaces and proactive management of lease expiry
  • Prepare annual outgoings budgets, collection of rents and process outgoings invoices
  • Ensure compliance with statutory requirements as outlined in the Building Act, Fire Safety Regulations and Health & Safety Act
  • Prepare monthly reports on the properties covering tenancy issues, operating expense performance and leasing matters
  • Co-ordinate marketing needs working with social media, events and promotions.

Commercial Property Manager

Foster Commercial Limited
04.2017 - Current
  • Set up all initial Facilities management
  • Managing the day to day needs of the tenants and maintenance of the complex
  • Review and manage operating expenses
  • Co-ordinating all servicing and repair of facilities
  • Overseeing maintenance of landscaping
  • Working with tenants on group marketing projects
  • Managing the leasing of available space, liaising with potential tenants and lawyer, experienced with both Property Council Lease and Auckland District Law Society Leases
  • Perform lease rent reviews, renewals and assignment of leases
  • Responsible for ensuring building compliance work is done
  • Working with tenants to resolve any problems they have
  • Office admin, entering invoices and following up on arrears with tenants
  • Social media posts for the complex.

South Point Complex Building Phase

Foster Commercial Limited
06.2016 - 04.2017
  • Working with leasing agent using current contacts and contacting businesses that we felt would fit well to find tenants for the complex
  • Liaising with lawyer to work through Agreement to Lease and Deed of Lease
  • Managing all tenant enquiries and communication with contractor to work within everyone’s timeframes and requirements
  • Co-ordinating fitout timeframes between tenants and contractors
  • Engaging specialists such as Acoustic, Traffic engineers and Planners to work through problems that arose from leasing to some of the tenants.

Managing Director

Watershed Bar & Restaurant
10.2007 - 08.2015
  • Responsible for the efficient operation of the business
  • People management of up to 18 staff members, all recruitment, coaching, training, staff productivity and workplace safety
  • Engaging and building strong working relationships with customers
  • Managing all aspects of the business such as marketing, business development, finances, cashflow, budgets, revenues, margins, operating costs and profit
  • Completing a range of administrative tasks and duties including effective and accurate reporting
  • Setting the standards ensuring efficiency, quality control and superior service.

Education

Skills

  • Passionate about Commercial Property and finding the best outcome for the tenant and investor
  • Able to engage with people at all levels and backgrounds
  • People leadership from growing and building teams to business management
  • Strong client focus
  • Professional with high standards of conduct creating a positive impression
  • Strong organisational skills, well versed at managing people, events and coordinating staff, subcontractors, suppliers and all resources, completing work within the required parameters and targets
  • Proficient negotiation and conflict resolution skills, effectively managing any potential situations into positive outcomes
  • Always aiming to exceed client’s expectations and generate a positive experience

References

Referees are available on request

Timeline

Commercial Property Manager

Optimum Projects Limited
10.2019 - Current

Commercial Property Manager

Foster Commercial Limited
04.2017 - Current

South Point Complex Building Phase

Foster Commercial Limited
06.2016 - 04.2017

Managing Director

Watershed Bar & Restaurant
10.2007 - 08.2015

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Joanne Southen