Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic
Open To Work

Jo(anne) Whapham

Massey,AUK

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Business Support ManagerAccounts Administrator

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid
Location: Massey, AUK, NZAuckland, AUK
Open to relocation: No

Salary Range

30/hr - 1000/hr

Important To Me

Work-life balanceFlexible work hoursCompany CultureWork from home optionPaid sick leave

Summary

Experienced Business Support Manager skilled in bank account management and compliance auditing. Known for exceptional attention to detail and effective oversight of national accounts, ensuring financial accuracy and operational efficiency.

Overview

1
1
Certification
32
32
years of professional experience

Work History

Business Support Manager

Coastguard New Zealand
Mechanics Bay, Auckland
05.2008 - Current
  • Managed accounts to audit standards for Coastguard Northern Region from 2008 to 2020.
  • Managed payroll operations for Coastguard Northern Region from 2008 to 2020 to support employee compensation and financial reporting.
  • 2020 Coastguard Northern Region merged with Coastguard New Zealand and my role changed to:
  • Managing national bank accounts including investments and credit cards.
  • Acted as liaison between Coastguard and multiple banks to facilitate effective communication.
  • Processed accounts according to audit standards for multiple Coastguard units nationwide.
  • Debtors invoicing.

Accounts Administrator

Lupton Carriers
Henderson, Auckland
02.2007 - 05.2008
  • Managed client accounts while facilitating timely communication with stakeholders to maintain strong relationships.
  • Managed the accounts payable and receivable processes ensuring timely payments of invoices.
  • Reviewed and approved monthly journal entries, reconciled accounts, and verified financial statements for accuracy.
  • Performed month-end closing activities such as accruals and amortizations.
  • Implemented customer feedback systems to improve service delivery quality based on client insights.
  • Processed payroll every week for employees, ensuring accuracy and compliance with regulations.

Accounts Assistant

Maddren Group
Auckland
11.1994 - 02.2007
  • Organized data into multiple spreadsheets to streamline data.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Input accounts using Pronto software
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Inspected account books and recorded transactions.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Matched purchase orders with invoices and recorded necessary information.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Maintained excellent financial standings by working closely with accountant to process business transactions.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Implemented new accounting processes to decrease spending and work flow downtime.
  • Entered figures using 10-key calculator to compute data quickly.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Generated invoices upon receipt of billing information and tracked collection progress.

Education

Some College (No Degree) -

St Dominic's College
Henderson, NZ

Skills

  • Financial oversight
  • Financial reporting
  • Budget creation
  • Bank account management
  • Audit compliance
  • Audit support
  • Account reconciliation
  • Debtors invoicing
  • Payroll administration
  • Business administration
  • Analytical thinking
  • Attention to detail

Affiliations

  • St John's Caring Caller for 30 years to date.
    This involves calling a person to be a friend on the phone. I do this on a daily basis.

Accomplishments

  • St John's Kindness Award
    This is a national award given out intermittently when they feel that a volunteer has provided exceptional service over and above what is expected.

Certification

  • Workplace First Aid

Timeline

Business Support Manager

Coastguard New Zealand
05.2008 - Current

Accounts Administrator

Lupton Carriers
02.2007 - 05.2008

Accounts Assistant

Maddren Group
11.1994 - 02.2007

Some College (No Degree) -

St Dominic's College

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Jo(anne) Whapham