Fishing
Cooking
Reading
Joanne Williams
Kaiaua
Summary
Highly organised and results-driven professional with extensive experience in customer service management, sales, operations, and marketing. Demonstrated ability to lead teams, manage budgets, and develop strategic relationships to drive business growth. Adept at coordinating events, enhancing brand visibility, and streamlining administrative processes. Eager to apply my strong organisational and administrative skills in an Office Coordinator role with EcoQuest, while contributing to their sustainability and educational goals.
Overview
26
26
years of professional experience
Work History
Customer Services Manager / Sales
JR Wholesale Meats
09.2022 - Current
- Supervise a team of three, ensuring optimal performance and customer satisfaction
- Manage all incoming customer calls, providing excellent service and support
- Develop and implement effective sales call cycles for the team
- Foster relationships with key customers and stakeholders to drive business growth
- Lead special projects such as events and trade shows to promote the brand
Operations Manager / Owner
Auckland Meat Traders Ltd
02.2011 - 09.2022
- Oversaw daily operations, ensuring efficiency and customer satisfaction
- Managed business strategy, staff, and overall growth initiatives
- Coordinated business development and operational planning to ensure sustainable growth
- Managed the Food Safety Programme
Marketing Executive
Blue Wing Honda
02.2004 - 02.2010
- Developed and executed advertising strategies across various product lines, including ATL and BTL campaigns
- Managed product launches, press events, and nationwide sponsorships
- Designed and launched a Honda merchandise range for retail and the Honda race team
- Acted as the primary liaison for key accounts and supported dealer networks
- Prepared and coordinated Point of Sale (POS) materials and direct mail campaigns
- Administered marketing budgets and managed multiple websites
Marketing Coordinator
Husqvarna (Chainsaws & Outdoor Power Equipment)
09.1998 - 02.2004
- Coordinated marketing campaigns and promotional activities
- Supported product launches and developed marketing materials
- Managed vendor relationships and facilitated efficient operations
Education
High School -
Penrose High School
01.1985
Skills
- Strong organisational and administrative skills
- Exceptional communication and interpersonal skills
- Team leadership and staff management
- Customer relationship building
- Event and trade show coordination
- Strategic sales planning
- Budget management
- Multi-channel advertising (ATL & BTL)
Cover Letter
Courtney Davis, General Manager, EcoQuest, Kaiaua, Dear Courtney,
I am writing to express my interest in the Office Coordinator position at EcoQuest. While my professional background primarily revolves around customer service, operations, and marketing, I am highly enthusiastic about the opportunity to contribute to EcoQuest’s mission of fostering sustainable education and environmental stewardship. I am in the process of permanently locating to Kaiaua and see this position as perfect for my transitioning to a new lifestyle out of Auckland.
Throughout my career, I have developed a strong set of administrative, organisational, and team coordination skills, which I believe will make me an excellent fit for this role. I have always been passionate about continuous learning and growth, and I am particularly drawn to EcoQuest’s commitment to place-based, hands-on education, as well as its strong focus on sustainability and community involvement.
I am eager to contribute my experience in managing teams, coordinating events, and overseeing operational processes to ensure the smooth running of EcoQuest’s administrative functions. My proven ability to build relationships, manage projects, and streamline processes will allow me to support EcoQuest’s ongoing efforts in delivering high-quality educational experiences to students from diverse backgrounds.
Additionally, I am excited about the opportunity to further my knowledge of sustainability and education through hands-on involvement with EcoQuest’s programmes. I am committed to learning more about Te Reo Māori and tikanga and look forward to engaging with these important aspects of the organisation’s values.
Thank you for considering my application. I would welcome the opportunity to discuss how my skills and experiences can contribute to EcoQuest’s continued success. I am available for an interview at your earliest convenience.
Sincerely,
Joanne Williams
Interests
Timeline
Customer Services Manager / Sales
JR Wholesale Meats
09.2022 - Current
Operations Manager / Owner
Auckland Meat Traders Ltd
02.2011 - 09.2022
Marketing Executive
Blue Wing Honda
02.2004 - 02.2010
Marketing Coordinator
Husqvarna (Chainsaws & Outdoor Power Equipment)
09.1998 - 02.2004
High School -
Penrose High School
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