Jobanbir Singh
Auckland
Summary
Ready to conquer challenges and streamline operations with a can-do attitude. Proven track record of swiftly resolving issues, meticulous data management, and seamless task execution.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Immigration Consultant - Computer Assistant
Canmore Immigration
01.2023 - 07.2023
- Responsive Troubleshooting: Monitored systems diligently and promptly resolved errors, ensuring smooth operations and addressing concerns swiftly to maintain strong customer satisfaction.
- Enhanced Communication: Streamlined communication by generating detailed reports on system data and operations, fostering transparency and trust among stakeholders, leading to stronger customer relationships.
- Guided Customer Support: Played pivotal role in refining technical support practices, ensuring that customer inquiries were met with effective solutions, and showcasing your commitment to providing exceptional customer experiences.
Consultant
Future Bright
11.2020 - 01.2023
- Collaborative Problem-Solving: Acted as a bridge between coworkers and immigration candidates, actively addressing inquiries, resolving issues, and providing clear explanations of immigration policies. This collaboration strengthened customer relationships and ensured a smooth process.
- Expert Visa Guidance: Provided thorough consultations to foreign nationals regarding both non-immigrant and immigrant visas, effectively addressing routine and complex questions. Your expertise showcased dedication to customer satisfaction and building trust.
- Regulation Adherence: Simplified intricate visa rules and regulations, ensuring alignment with standards set by the Department of Labor and Department of State. Your clarity and adherence to regulations fostered credibility and trust with customers.
- Partnership Cultivation: Forged strong relationships with business partners to facilitate immigration program activities. Your ability to collaborate effectively contributed to the seamless execution of immigration processes and enhanced customer satisfaction.
Part Time Delivery Driver
Pizzeria
12.2017 - 10.2020
- Customer-Centric Delivery: Efficiently delivered packages to both customer doorsteps and business offices, ensuring timely and accurate service.
- Positivity in Action: Maintained an upbeat and positive demeanor even in a fast-paced, customer-focused environment, enhancing the overall delivery experience.
- Deadline Champion: Successfully completed rush deliveries on tight schedules, going the extra mile to meet customer needs and exceed expectations.
Plant Operator
Dubai Readymix
01.2015 - 10.2017
- Safety Champion: Took pride in meticulously following plant safety procedures, rules, and regulations. This ensured a safe work environment for both my colleagues and me, reflecting my commitment to responsible task execution.
- Equipment Expertise: Went beyond the basics by not only maintaining plant equipment for safety and performance but also taking proactive measures to adjust it as necessary. This proactive approach showcased my dedication to task efficiency and optimal equipment operation.
- Versatility in Action: Regularly operating equipment like front-end loaders, forklifts, and slakers was not just a task for me – it was an opportunity to showcase my versatility and willingness to go the extra mile. My readiness to handle various equipment underscored my commitment to seamless workflow and task completion.
Education
High School Diploma -
Govt. Sen. Sec. School
Attari, Amritsar 03.2009
Senior Secondary - Humanities
Govt .Sen.Sec.School
Attari, Amritsar03.2011
Skills
- Computer Literacy
- Workforce Planning
- Issue and Resolution Tracking
- Service Desk Team Management
Languages
English
Professional Working
Certification
Gained Advance diploma in computer application from Tect computer Education - April 2012- April 2014.
Timeline
Immigration Consultant - Computer Assistant
Canmore Immigration
01.2023 - 07.2023
Consultant
Future Bright
11.2020 - 01.2023
Part Time Delivery Driver
Pizzeria
12.2017 - 10.2020
Plant Operator
Dubai Readymix
01.2015 - 10.2017
High School Diploma -
Govt. Sen. Sec. School
Senior Secondary - Humanities
Govt .Sen.Sec.School
Gained Advance diploma in computer application from Tect computer Education - April 2012- April 2014.
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