An Administration Support Officer with a proven track record at Te Whatu Ora, excelling in electronic health records management and patient scheduling. Recognized for attention to detail and effective team collaboration, I consistently enhanced operational efficiency and communication among medical staff, patients, and families, ensuring optimal care delivery.
Overview
14
14
years of professional experience
Work History
Administration Support Officer
Te Whatu Ora
Hillmorton Hospital, Christchurch
06.2023 - Current
Ensured accuracy of patient information in electronic health record system.
Managed daily ward operations, ensuring availability of necessary equipment.
Compiled monthly reports on patient visits, treatments, and medications administered.
Coordinated schedules and appointments for medical staff and patients.
Facilitated communication among medical staff, patients, and families for effective care delivery.
Maintained organized filing system for medical records and documents.
Performed clerical duties including typing, data entry, scanning, and filing documents.
Provided administrative support to physicians and nursing staff by entering patient data.
Transcribed audio recordings of medical dictations, utilizing a foot pedal for playback control.
Administrator
Oranga Tamariki
, Christchurch
11.2011 - 06.2023
Managed incoming calls and directed callers to appropriate personnel for efficient communication.
Coordinated mailings by sorting, preparing packages, and utilizing courier or postal services.
Greeted visitors professionally, addressing inquiries and directing them to relevant personnel.
Created travel arrangements and communicated details to necessary staff members.
Updated contact lists regularly to reflect changes in employee status and information.
Entered data into spreadsheets using Microsoft Excel, ensuring accuracy and organization.
Managed office supplies inventory, placing orders as needed to maintain stock levels.
Compiled data from various sources into organized reports for management review.
Education
National Certificate in Business Administration
01-2014
NCEA Level 3, University Entrance
Riccarton High School
Christchurch, NZ
01-2006
Skills
Electronic health records management
Team collaboration
Medical transcription
Microsoft Excel proficiency
Attention to detail
Patient scheduling
Affiliations
Going for walks with my family and our dog
I love coffee, and catching up with friends and family
Team Administrator/Ward Clerk at Te Whatu Ora, Te Toka Tumai - Te Whetu TaweraTeam Administrator/Ward Clerk at Te Whatu Ora, Te Toka Tumai - Te Whetu Tawera
Gateway Program Intern at Te Pae Hauora o Ruahine o Tararua Midcentral Te Whatu Ora Health New Zealand Gateway Programme.Gateway Program Intern at Te Pae Hauora o Ruahine o Tararua Midcentral Te Whatu Ora Health New Zealand Gateway Programme.