Jocelyn Marsada

Supervised daily operations to ensure efficient service and smooth workflows.

Ensured compliance with liquor licensing laws, food safety regulations, and health standards.

Promptly addressed customer concerns to maintain a positive experience.

Delivered exceptional customer service in a welcoming atmosphere.

Managed cash register operations, including till reconciliation.

• Crafted high-quality coffee beverages based on established recipes and customer preferences.
• Operated espresso machines and brewing equipment while upholding cleanliness and safety standards.
• Provided personalized menu recommendations to assist customers in selecting items.
• Managed cash register transactions with accuracy, ensuring prompt payment processing.

Prepared and baked diverse high-quality pastries, cakes, and baked goods daily for freshness.

Developed and adjusted recipes to meet customer preferences and incorporate seasonal ingredients.