Summary
Overview
Work History
Education
Skills
Personal Interests
Timeline
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Jodi Oldham

Summary

I'm Jodi, a Mum to 2 beautiful boys whom I have dedicated the last 10 years of my life. During this time I have honed my multi-tasking, time-keeping, and organisational skills by creating multiple opportunities and experiences for my boys learning and growth. I am a keen and active sportsperson with an interest in the human body and nutrition, and I love to share this with my children by keeping fit, healthy, and spending as much time outdoors as possible! I am looking forward to my return into the workforce and Motus Sports Hub feels like a great fit for my interests and needs.

Overview

10
10
years of professional experience

Work History

Tenancy Manager

Harcourts Accommodation Centre
02.2011 - 03.2012
  • Completing 60 to 70 property inspections per month, and carrying out bond inspections when required.
  • Writing property reports for owners from inspections detailing the condition of the property and recommending maintenance.
  • Working with maintenance contractors to complete all scheduled work within given time frames.
  • First point of call for all tenants inquiries and managing their expectations regarding repairs and maintenance.
  • Liaising with EQC and EQR for emergency repairs on properties on behalf of owners and tenants.
  • Tenancy Manager for largest portfolio of properties within the business and to Harcourts national Property Manager of the Year 2011 - 2012.

Customer Service Representative

Tasman Insulation
01.2005 - 02.2011
  • Optimise service levels by processing orders accurately and within deadlines.
  • Distribute accurate and consistent pricing into market.
  • Raise contracts from Territory Managers.
  • Review stock levels and product mix.
  • Reduce lead-time of orders by managing supply chain.
  • Raise invoices and credits and finalising accounts.
  • Manage the Customer Services team.
  • Train new Customer Services representatives.
  • Nominated for Fletchers ‘Outward Bound' personal. development programme.

Human Resources Administrator

Screwfix Direct
03.2004 - 09.2004
  • Completed induction's for new employees.
  • Purchase order processing and reconciliation.
  • Employee database and hard file maintenance.
  • Organise travel plans for employees.
  • General Administrative duties.
  • Designed and implement spreadsheet for reconciling invoices with purchase orders.

Customer Service Representative

Concord Couriers
10.2002 - 02.2004
  • Process jobs and responding to customer correspondence
  • Organise and provide agenda for meetings
  • Process insurance claim forms and educating customers on future prevention
  • Promoted to account manager of largest wine dealer

Customer Services

On Energy
01.2001 - 06.2002
  • Optimise opportunities and maximise customer value
  • Maintain up-to-date customer information
  • First to be selected to participate in a company Quality Assurance mentor programme
  • Winner of Top Performance Award “Winning Ways” for innovative thinking.
  • Several Customer Commendations for excellent service provided

Education

Bachelor of Arts - Sociology

University of Canterbury
Christchurch, NZ

New Zealand College of Early Childhood Education
Christchurch, NZ

Skills

  • Efficient and organised administrator
  • Excellent verbal and written communicator
  • Interpersonal skills
  • Computer literate and quick learner
  • Quick problem solver and calm under pressure

Personal Interests

I love to be outdoors and active and my recent passion has been adventure racing. Food plays a big roll in my family and I enjoy sharing great food with great family and friends. Relaxing for me includes catching up with friends, walking, movies, and reading.

Timeline

Tenancy Manager

Harcourts Accommodation Centre
02.2011 - 03.2012

Customer Service Representative

Tasman Insulation
01.2005 - 02.2011

Human Resources Administrator

Screwfix Direct
03.2004 - 09.2004

Customer Service Representative

Concord Couriers
10.2002 - 02.2004

Customer Services

On Energy
01.2001 - 06.2002

Bachelor of Arts - Sociology

University of Canterbury

New Zealand College of Early Childhood Education

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Jodi Oldham