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I have a wide range of experience across different types of work, including childcare, housekeeping, retail, food service, and warehouse support. Over the years, I’ve built up a strong set of skills by taking on real, hands on jobs where I’ve had to be dependable, adaptable, and ready to learn. Whether I was working independently for family and friends or as part of a team in fast paced environments, I’ve always focused on doing my best, staying organized, and treating people with respect.
I’m someone who works well on my own, managing time and responsibilities without needing constant direction. At the same time, I really enjoy working with others and know how to communicate clearly and contribute to a team. I’ve learned how to stay calm and focused under pressure, how to solve problems as they come up, and how to make sure the people I’m helping, whether they’re customers, clients, other team members or kids, feel supported and taken care of.
I take pride in being reliable, honest, and easy to work with. I care about doing things the right way and paying attention to the little details that make a big difference. No matter what kind of work I’m doing, I always aim to leave a positive impact. I’m looking forward to bringing everything I’ve learned into new opportunities where I can keep growing and continue helping others in meaningful ways.

I have a professional, positive and mature attitude with excellent work ethic and work standards. With twenty four years experience in Hairdressing I deliver exceptional service and attention to detail. I am very compassionate and take great pride in my services and extremely client focused. I perform my duties with integrity, commitment and diligence whilst continuously striving to develop more skills and knowledge. I am able to quickly learn new things and adapt to any pressure situations and challengers. I am seeking a fullfilling role with an organization which will utilize my skills and many years of experience.

LOYAL / ACCOUNTABLE / FEARLESS – Not Brave
I love Social Housing, I joined because I wanted to join Social Housing, not necessarily Housing, although I wanted to join the third sector or charity in some capacity, I feel myself and Social Housing are a good fit. I love serving the streets I’m from, and the communities that formed the adult I have become. I’m not driven by money, or titles, never have been, I’m driven by purpose, and my purpose is clear, it is the customers and communities I serve. My loyalty is not in question, I want to be here for the long term, I want this to be the last job I ever have, and have made that clear from my first day entering the business.
I have always considered myself accountable, it is my business, my service and I have never shied away from putting my hand up if I have responsibility for something wrong,
I don’t hide, I don’t blame that is not my nature, I lead by a strong example, and I lead from the front.
I do not work for my superiors, and I don’t wake up every day thinking what do they want or what would they do, I work for my Team & customers, and what I believe is best for them, and when I say I’m fearless , this is where it manifests itself, I’m not reckless, or cavalier, I just get it and get on with it, if I make mistakes, and there are plenty, I own up to them , learn from them and move on, but they are honest mistakes, searching for what is best practice, not for personal gain. My daily fear Is that I may disappoint down, it breaks my heart to think I would disappoint my team.

I'm a dedicated professional with extensive experience in diverse team environments, excelling in both leadership and supportive roles. I demonstrate exceptional communication skills, for example in Makaton and British Sign Language, with a strong ability to handle sensitive conversations empathetically. I am committed to maintaining high standards of excellence through continuous skill development and proactive feedback seeking. I uphold workplace values with integrity, acting as a role model and safeguarding the well-being of colleagues and those supported. I have years of experience working with challenging and violent behaviours, from this I have developed excellent defusing skills and the ability to calm and regulate individuals with a sensitive and emphatic approach.

Jody Wano

Summary

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Senior Hairdresser

Cafe Worker

Education

Certificate in Hairdressing Level 3 & 4 - Hairdressing

Certificate in Business Administration Level 3 & 4 - Business Administration

Skills

Timeline

Senior Hairdresser

Cafe Worker

Certificate in Hairdressing Level 3 & 4 - Hairdressing

Certificate in Business Administration Level 3 & 4 - Business Administration

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