Joel Munro
Christchurch,CAN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Barista/Supervisor
Pilgrim Espresso
Christchurch CBD
03.2021 - 02.2024
- Maintained a clean, organized work environment in accordance with health codes and regulations.
- Implemented new ideas to improve customer experience while maintaining operational efficiency.
- Adhered to all company policies regarding safety, security and hygiene standards.
2IC Manager/Duty Manager
Joe's Garage
07.2016 - 03.2021
- Monitored performance of staff and provided feedback.
- Developed strategies for improving customer service standards.
- Resolved customer complaints in a timely manner.
- Led team meetings to discuss current projects, goals, and objectives.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Education
Certificate in Health And Wellbeing Level 2 - Health And Wellness
MySkill
NZ04-2024
Diploma in Weight Management Coaching - Health And Wellness
NZIHF
Christchurch12-2023
Duty Manager Certificate - Hospitality
Ara Institute of Canterbury
Christchurch01-2018
Skills
- Active Listener
- Conflict Mediation
- Team Player
- Adaptive And Creative
- Excellent Memory
Affiliations
- Mountain Biking
- Dog Activities
- Reading
- Painting
Timeline
Barista/Supervisor
Pilgrim Espresso
03.2021 - 02.2024
2IC Manager/Duty Manager
Joe's Garage
07.2016 - 03.2021
Certificate in Health And Wellbeing Level 2 - Health And Wellness
MySkill
Diploma in Weight Management Coaching - Health And Wellness
NZIHF
Duty Manager Certificate - Hospitality
Ara Institute of Canterbury
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