Joerena Wharehinga
Gisborne,GIS
Summary
Site Traffic Management Supervisor with expertise in quality control, staff training, and operations optimization. Achieved success through fostering teamwork, enhancing communication, and maintaining safety compliance. Committed to delivering exceptional customer service and supporting team success in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Site traffic management supervisor
JT Contractors Ltd
Awapuni , GISBORNE
04.2022 - Current
- Supervised daily operations to meet project timelines and maintain workflow efficiency.
- Coordinated team meetings to align project goals and improve communication among staff.
- Implemented quality control measures to maintain high standards in construction work.
- Trained new employees on company policies and safety procedures to ensure compliance and promote a safety-first culture.
Site traffic management supervisor
Fulton hogan
, Gisborne
05.2019 - 12.2021
- Managed staff of 15 employees, ensuring adherence to company policies and procedures.
- Supervised daily operations to ensure project timelines were met efficiently.
- Managed team schedules and delegated tasks to optimize workflow.
- Coordinated with subcontractors to maintain quality standards on-site.
- Conducted regular site inspections to ensure compliance with regulations.
- Implemented quality control measures to uphold company standards.
- Trained new staff on safety protocols and operational procedures.
- Directed junior team members in proper duties and company regulations.
- Resolved conflicts and addressed concerns among team members effectively.
- Resolved customer complaints in a timely manner.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Assisted with projects and responsibilities to foster relationships with internal departments.
- Researched and responded to customer and vendor inquiries.
- Communicated status of assigned responsibilities to management.
- Prepared and reviewed documents for potential and existing clients.
- Reviewed employee timesheets for accuracy prior to submitting payroll information.
- Maintained a positive work environment by encouraging team building activities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Gisborne Girls High School NCEA Level 1
GisborneSkills
- Quality control
- Safety compliance
- Operations supervision
- Staff training
- Employee training
- Staff management
- Team building
- Conflict resolution
- Problem resolution
- Decision-making
- Effective communication
- Multitasking capacity
- Organizational skills
- Attention to detail
- Continuous improvement
- Verbal and written communication
- Effective communication
- Communication skills
- Interpersonal skills
- Problem-solving abilities
- Adaptability
- Teamwork
- Positive attitude
- Reliability
- Relationship building
- Employee coaching and mentoring
- Lead generation
- Problem-solving
- Effective communication
Affiliations
- Passion for Hunting fishing and diving.
- Love to play Rugby/ Touch rugby
Certification
All current
- STMS Cat A & B
- Class 2 to 4 heavy vehicle endorsement
- WTR endorsement
Languages
English
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Site traffic management supervisor
JT Contractors Ltd
04.2022 - Current
Site traffic management supervisor
Fulton hogan
05.2019 - 12.2021
Gisborne Girls High School NCEA Level 1