Joerg Iakopo
Cannons Creek,Porirua
Summary
Results-driven professional with extensive experience as a Truck Driver at Stapp Traffic Limited, excelling in vehicle inspection and route planning. Proven ability to enhance operational efficiency through effective communication and meticulous log maintenance, ensuring compliance and safety. Recognized for resolving customer inquiries promptly while maintaining high standards in service delivery.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Truck Driver, Concreter
Stapp Traffic Limited
214 Main Road, Tawa
02.2023 - Current
- Operated commercial vehicles to transport goods efficiently across designated routes.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours, mileage, and cargo for reporting purposes.
- Coordinated vehicle movements to ensure smooth traffic flow at construction sites.
Truck Driver, Asphalt & Earthworks
Gainscout Transport
Oxley, Brisbane
04.2019 - 11.2022
- Operated various truck types for regional and long-haul deliveries.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and cargo details.
- Operated heavy machinery and equipment to complete civil construction projects.
- Repaired damaged pavement using a variety of methods including patching and resurfacing techniques.
Credit Card Customer Service Representative
ANZ Bank
The Terrace, Wellington
01.2018 - 05.2019
- Assisted customers with credit card inquiries and account management.
- Resolved billing disputes and transaction errors efficiently.
- Educated clients on credit card features and benefits.
- Assisted customers with account inquiries and transaction processing.
- Resolved customer complaints through effective communication and problem-solving.
- Maintained up-to-date knowledge of banking regulations and compliance standards.
- Processed loan applications and gathered necessary documentation from clients.
- Received telephone calls from customers regarding their accounts or services provided by the bank.
Education
Palmerston North Boys High School
Palmerston NorthSkills
- Vehicle inspection
- Log maintenance
- Route planning
- Load securing
- Account management
- Payment processing
- Banking regulations
- Complaint handling
- Effective communication
- Problem solving
- Attention to detail
Certification
- Full Clean NZ Drivers License
- Heavy Rigid License (Class 4 Equivalent)
- Cert 3 Fatigue Management
Reference
- Stapp Traffic Limited - Damion Stapp (Owner) - 027 978 2111
- Gainscout Transport - Jock Deen (Owner) - 040737332
- ANZ BANK - Credit Card Team Leader - Mel Tali - 0211846684
References
References available upon request.
Timeline
Truck Driver, Concreter
Stapp Traffic Limited
02.2023 - Current
Truck Driver, Asphalt & Earthworks
Gainscout Transport
04.2019 - 11.2022
Credit Card Customer Service Representative
ANZ Bank
01.2018 - 05.2019
Palmerston North Boys High School